Appearance

This is another common type of staining that we will often have customers insist is the fault of the washing machine when it is not. There are virtually no faults with a washer than can cause this type of staining and, in almost all instances, it will be the reasons as set out in this article.

Black or dark marks, mainly on towels.

This is not a problem caused by your washing machine and no service or repair can resolve this issue. Please follow the directions below to resovle the problem.

  Treatment

None. The damage caused cannot be reversed.

Cause & Prevention

  Cause

Toiletry products such as hair preparations or mousses coming into contact with towels. One of the ingredients within these products acts like an adhesive attracting dirt and loose dyes onto the towels.

Please also see this article that may also offer a cause of this happening.

  Prevention

Always wash hands thoroughly between using toiletry products and towels.

  How You Can Get Help With Laundry Problems

To offer support in helping people to determine the cause of laundry problems please use the washing machine support forum.

It’s fast, free, easy and normally someone will pick up on the post that can assist you often with a few experts chipping in if needed. Just register if you don’t have ab account, we don’t mail you, send you spam or any of that stuff.

Post up your question and give images if you possibly can and the guys in the forums will do the rest for you and try to identify the problem you have.

Cost you nothing, might save you some embarrassment or worse, a charge for a service visit that wasn’t needed.

  Photographs Of Damage

If you can post photographs of the damage or problem you are having this can be really helpful in allowing the technicians to see what the problem is.