Advice with a freezer

[Jon strike]

Hi,

I have a beko upright integrated freezer, I’m hoping tou can help or advise.

Model bz77f
Serial 18-100983-05

It’s only 3 years old but is giving us grief.

Basically it’s not getting cold enough, the ice cream is soft and other things still just about frozen at -6. Pressing fast freeze I can hear the compressor and feel the fan moving. Its gets to about-10 then turns off again. We had a third party ‘engineer’ out yesterday, my wife was dealing with him, he suggested the thermistor of control pcb but didnt test anything, waste of time and money. I have tried using a timer switch to use a startup function on repeat to keep the temp down but that hasn’t worked. Cant find a thermistor for the model, and the pcb is £52. Now if we hadn’t just paid 70 for the monkey engineer I might give the pcb a punt, but want to be sure about narrowing down the list of possible errors if that’s in fact possible.

Any help of advice would be very gratefully received. So annoyed at the young age of the freezer, beyond a joke anyway thanks in advance.

Jon

[kwatt]

Hi Jon,

If it cuts out then restarts it sounds as if the compressor may be overheating and if that’s the case then there’s little to do about it other than replace that and, that’s not cheap.

A sensor would normally give you either no cooling at all or overfreezing. The boards in them don’t really fail.

K.

[Jon strike]

Thank you for your insight.

That does make sense, however, it’s more erratic.
I turned on the fast freeze yesterday morning and it was still running last when I finished work at 17.00, all dairy goods inside the freezer were solid again. It’s a shame I never took more of how the compressor functions when it was working properly…but then again that would be a bit OTT. It seems to run in cycles, maybe fifteen minutes then the fan is left running then it kicks back in later.

Anyway we have an actual beko repair engineer coming to look at it as part of an aftercare no fix no fee policy. More money on a cheap freezer but we cant abide it heading to landfill without knowing exactly whether it can be fixed.

Thanks again

[Author]

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