Amica Service

[eastlmark]

Surprised to see no mention or discussion about the demise of the Amica service network….
Did only the odd job myself so no great loss to me but sad to hear this and hope the staff involved will move on without to much hassle. Anne had built up a good relationship with the trade and worked hard for the brand.

[electrofix]

Re: Amica Service

did not know it had gone but now you mention it i dont get the emails anymore

what happened ans what do amica do now ?

Dave

[Martin]

Re: Amica Service

Some restructuring going on since the CDA takeover perhaps?

[kwatt]

Re: Amica Service

Yes it is moving to CDA from Jan/Feb time which is no great surprise really as the integrate stuff as they say.

To be honest I’m not directly involved all that much in what Amica does or doesn’t do as we just hosted it for them.

I’ve known about it for a while but was sworn to secrecy on what they were doing until it was announced to all agents and staff so, I respected that and did as asked.

K.

[eastlmark]

Re: Amica Service

We got a mail yesterday about it.

[timdowning]

Re: Amica Service

Shame, I’ve just started selling Amica again after a while of not.
How do you find out if CDA need you or not? Is this something the WTA can help with?

[Lawrence]

Re: Amica Service

Don’t forget that CDA ditched their network of agents via email at 5pm on a Friday telling them work was with repair care as of the coming Monday its in the forums somewhere.
Whilst Amica used WTA members there was no other dialogue

[Lawrence]

Re: Amica Service

has anyone had sight of the CDA/Amica contract at all ?

[kwatt]

Re: Amica Service

Yes, I have.

Let me not say much other than, I wouldn’t sign that.

K.

[Dales-Electronic]

Re: Amica Service

Offered – declined, unworkable terms & conditions.

[admin]

Re: Amica Service

Shame, I’ve just started selling Amica again after a while of not.
How do you find out if CDA need you or not? Is this something the WTA can help with?

Tim.. You wouldn’t like the contract at all..Seriously They take money off you if your one day late submitting invoices and you have to supply them an excel file with the job details and work done before you can even invoice them.If the appliance is BER’d by them then you lose money..Second repair on the same visit reduced money and all repairs by you are liable for 12 months warranty so you are under writing their warranty.

And thats a short version.

Bryan

[funkyboogy]

Re: Amica Service

sounds like the crap samsung were pulling

more cda jobs popping up at connect , cant imagine them signing the same contract on offer

[Author]

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