Aqualtis Auto dose issue

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  • #90490
    tneilc
    Participant

    Dear all,

    I bought a couple of days ago the Hotpoint Aqualtis Auto dose washing machine. Now to the problems … According to the manual, I loaded the machine with detergent and Softener. Checked both tanks and they are completely full. The LCD though, does not show the level in the corresponding items, it thinks that both tanks are empty. When I press either button to increase the dosage the screen shows ”LF 400” , beeps and then goes back to normal. There is an option to manually set the machine to clear the tanks in case of an error (for example may be by mistake you have put the softener in the detergent tank etc). I run both the detergent and the softener tank cleaning cycles and the machine did not empty anything at all. … I think the problem should be in the level switches but know nothing about washing machines. Underneath I found a couple of peristaltic pumps but I dont know if these are the ones that do the dosing in the drum …

    Any help appreciated ..

    Regards
    Tim

    #444964
    kwatt
    Keymaster

    Re: Aqualtis Auto dose issue

    That’s new. As in, a completely new thing for Hotpoint, didn’t even know they were dabbling with that.

    I know it’s a but late but the best advice I could ever give about domestic auto dosing machines be they whatever flavour as so far I’ve only looked at the Miele one is, don’t buy it.

    I may well explain why more at length in an article but the cut down version is, they’re flaky, probably not a lot of use to most people and could prove costly if you’re tied to particular products so, lots of stuff to put you off it in essence. Oh and it’s just something else that could (probably) go wrong and cost you when it does.

    Now add to that that both Miele and Hotpoint (aka Whirlpool/Indesit) do not play nice with others in regard to technical information and most here won’t even be able to find out let alone tell you how it works or is supposed to.

    Therefore, what the error code you have means, goodness only knows.

    How the system works, not got a clue. Most will use a pump of some sort as you’re restricted to using liquids on most I’ve looked at, which is bad news big time for performance. Using liquids constantly is serious bad news, wrecks stuff and you’ll get smells building up as well as poorer performance.

    It looks like the usual sort of thing, couple of tanks with a pump strapped to them to punt it up into the drawer. Where you poured it into in the first place… which should offer up some idea of how “smart” the system is. That’s just bizarre IMO.

    To be honest, if you could do it, the best advice I can offer is get shot of it. If you can send it back as faulty and get something better, without auto-dosing as it really is a foolish notion in many respects. Sounds nice in the sales patter I’m sure but, in the real world…

    K.

    #444965
    don
    Moderator

    Re: Aqualtis Auto dose issue

    Hi

    Hotpoint have not produced an auto dose machine for a good seven years and back then IIRC it was a 9kg model. One of the new Whirlpool machines does have this so perhaps they are going back to it at the premium end.

    However what concerns me more is the OP has lifted the whole post from a thread on diy.com from February 2012 by user Dimitri!! So now we have a copyright issue.

    IP address checked and looks okay. but something is not quite right. The user name on here is Tim which comes out of Dimitri Me being cynical? Probably yes.

    #444966
    electrofix
    Moderator

    Re: Aqualtis Auto dose issue

    well spotted Don

    but I would like to know why and what he hopes to gain.

    does not make a lot of sense

    Dave

    #444967
    Martin
    Participant

    Re: Aqualtis Auto dose issue

    A spam overdose. Good spot Don :tup:

    #444968
    don
    Moderator

    Re: Aqualtis Auto dose issue

    Sometimes Dave a potential spammer will test the water to see what they can get away with before riddling the forums with other nuisance topics.

    Poster is on my radar 😉

    Don

    #444969
    tneilc
    Participant

    Re: Aqualtis Auto dose issue

    Dear All
    I did search for information concerning this error code I am getting and only found Dimitri’s post, with exactly the same set of circumstances as my own. Indeed, if someone had replied to his with a positive or even negative response, I could have moved on and used the machine as it was, rather than waste more of my time trying to find a solution.
    I then found this website, which provides good advice and help with washing machine and other equipment problems. However, after searching for autodose issues on it, whilst Aqualtis had quite a few posts connected with it, after trawling through them all, nothing was mentioned.
    As the grammer of Dimitris’s original post was rather good and almost identical to my own scenario and as I had the web page open at the time, I confess to copying and pasting it in this original post. Apologies to all, and certainly to him for any copyright infringement my blatent plagiarism has caused. Hopefully, this script has made me pay for that short cut.
    I take it from all of this however, that the washing machine is a pile of junk, shouldn’t have even entertained the notion of storing detergent and conditioner and the LF400 error is some software engineers wet dream.

    #444970
    tneilc
    Participant

    Re: Aqualtis Auto dose issue

    Hi
    I forgot to thank kwatt for his constructive, albeit damning, comments
    regards
    Tim

    #444971
    don
    Moderator

    Re: Aqualtis Auto dose issue

    Hi Tim

    So lets take your post in order.

    First off when you make a post on a forum that post is your property and nobody else’s. User Dimitri if he looked in on here could have a right go at you for lifting his post and at us on this site for allowing it to appear on here as we now know where it came from. Which is why I posted that picture with an explanation.

    Secondly you only have to look through the forums to see how unreliable and poorly made Hotpoint appliances are compared to say 20 years ago. If the auto dosing as in this case was a winner then don’t you think Hotpoint would have carried on with it? Don’t you think other manufacturers would have gone with it? Whirlpool premium end FSCR12441 and I believe there may still be a Miele at about a grand there are no others.


    As for your last post we tell things as they really are we do not pretty things up. Some like this others don’t I don’t apologise for this. If you want an honest opinion then the that is what you will get from the mods and the users on this site.

    Just out of curiosoty what is the model number of the Aqualtis? Have you recently purchased this? If so where from?


    Regards


    Don

    #444972
    tneilc
    Participant

    Re: Aqualtis Auto dose issue

    Its a Hotpoint Aqualtis AQFL 90 69 U. Cheap from a friend who was moving and had a built in at his new place.

    #444973
    Martin
    Participant

    Re: Aqualtis Auto dose issue

    tneilc wrote:Its a Hotpoint Aqualtis AQFL 90 69 U.

    No such model number :rolls:

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