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Re: Badda Bing
Sorry came in to this late ,I think the fact that connect are the most complained/commented about spares supplier by the members kind of tells us something ,You could do a thread asking for peoples favourite spares supplier ,that would be interesting.
I would start with the others and if Connect come asking then we re-asses.
The other thing is that our desire is to support the indies ,should we be promoting a supplier that is so controlling (just ask around re DASA ).
LawrenceRe: Badda Bing
Can I draw your attention to this
http://www.ukwhitegoods.co.uk/modules.p … ic&t=28427
LawrenceRe: Badda Bing
That’s only one of many Lawrence, sadly. 😕
TBH I don’t much care about CDSL one way or the other, to me it doesn’t really matter where we are with them. Problem is we have to consider how others see it and their views on any given subject, primarily members.
That’s why on this one, I’d suggest going the long way round.
K.
Re: Badda Bing
Lawrence wrote:Can I draw your attention to this
http://www.ukwhitegoods.co.uk/modules.p … ic&t=28427
LawrenceSorry, couldn’t be bothered starting the arguement again.
With regard to the debate so far, Ken and Adrian are both right. Connect really don’t give a tuppenny toss whther you buy from them or not (Personally, I wouldn’t buy from them if they paid me) and their interests extend way beyond the parts wholesaler position they started off from. If you work for them, you’re tied in, though. So, yes, I’d be very happy if they disappeared…….
However – they are a parts wholesaler, so some sort of approach (no matter now half-hearted 😕 ) would be appropriate if we are going to be even handed.
That last paragraph grated.
Chris.
Re: Badda Bing
Penguin45 wrote:That last paragraph grated.
That’s the problem, sometimes it grates but we can’t exclude them or anyone else. All we can do is bring them onboard on our terms.
K.
Re: Badda Bing
Perfect! If they aren’t interested, end of problem.
And we were seen to be inclusive, as well.
Chris.
Re: Badda Bing
I agree with Adrian on the convenience of Connections and usually I have no complaints. BUT…. the pricing structure is sinister. One of my friends buys probably 10 times the stuff I buy and his buying prices are higher than mine. (on average, circa 10{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} and sometimes more.) My friend firmly believes he is getting the lowest rates and is reluctant to rock the boat. So where ignorance is bliss……:rolls:
Maybe the lowering of my prices had something to do with the heated set-to I had with my rep on his prices compared with Qualtex. Quite a noticeable drop!! But if I hadn’t said anything…….?
But I am aware that most BSH spares are almost retail after you add the VAT. BSH Quickfinder site is priced including VAT. That is not fair.If CDSL want to play they play by our rules. They are the direct beneficiaries of the extra business after all. Any discount they give us will not really impact on them at all.
Let them ask us!!Steve.
Re: Badda Bing
If you look at everyone that complains about CDSL, I would put a bet on it that only a handfull of people actually do not EVER place an order with them because of issues past or present. Therefore, IMO, the majority of people that complain, still use them (happily or not).
Forgetting everything else that has been said in this thread so far, it’s a FACT that Indies use CDSL for spares even if they dont work for them, so if we are talking about a discount scheme, for this reason alone, it makes sense to include them?The WTA is in nappies at the moment, but as we grow, if people / companies choose to not work with us and / or dislike us, then fine. But, lets not give certain hand selected companies the ammunition to put us down too early on because of past grievencies.
I’m sure that Dave and UKW will do a supurb job negotiating with MP, Qualtex etc, and I reiterate, If no-one wants to approach connect, I will. If they decide not to work with us… fine, no harm done, if they do… members get extra discount from there also 😀
Adrian 🙂
Re: Badda Bing
washdoctor wrote:
Forgetting everything else that has been said in this thread so far, it’s a FACT that Indies use CDSL for spares even if they dont work for them,Well, like Chris I don’t use them either. 😉 I wonder how many completely independent, non WP tied people do?
Jim.
Re: Badda Bing
I use Connect for most of my spares – mostly because my local Qualtex agent lets me down time and again. :rolls: To be fair, they are really nice guys, but my promise to my customer is sacrosanct. I don’t like having to make excuses to customers for absent spares.
I am completely independent and don’t do any agency work at all.
Connect online ordering is really easy, you can see what’s in stock at 2am and usually get next day delivery. (generally). So suffice to say, I’ve just stayed with them out of convenience. But I take on board what others have said.Steve.
P.S. Masterpart always seem to get good recommendations on here though. 😉
Re: Badda Bing
Masterpart do seem very reliable, always comes next day if ordered before 4.00 PM. I get all my Qualtex via DS Supplies from Stoke, dealt with them for many years, i get a decent discount with them, never had major problems but the ‘backorder’ items have increased recently. Virtually all ordering done online. The relatively small amounts a single trader uses means that you cannot spread yourself to thinly.
Jim.
Re: Badda Bing
NW don’t use Connect other than through a third party.
I haven’t used CDSL for years for my own repairs other then through another party, but then I am unaware.
We do use them for UKW spares, mostly through necessity and convenience than anything else, certainly not pricing. Largely this is due to the fact that they are not a pure wholesaler, they retail online and so are a direct competitor as well as a “trade” supplier which, to me, is a conflict of interest.
Whilst I recognise that others do the same, they are not as overt about it nor promote it to the extent that CDSL do with various ad campaigns. For most it’s just an ad-on, not a business as in this case. This also places CDSL in direct competition with many of the indies, especially direct agents, that sell spares locally, now it’s merely cloaked in various brands, wrapped in the internet.
Then we get into the WP territory which places us on very shaky ice…
It’s a complex one and I just think that we should walk before we run.
K.
Re: Badda Bing
kwatt wrote:
Largely this is due to the fact that they are not a pure wholesaler, they retail online and so are a direct competitor as well as a “trade” supplier which, to me, is a conflict of interest..They have evolved into a conglomerate with all the values that follow …sadly
kwatt wrote:Then we get into the WP territory which places us on very shaky ice…
If we run the same principle that is being put forward re spares suppliers does that mean we should approach JTM,NESN,GBDAR et al as well?
Lawrence
Re: Badda Bing
Lawrence wrote:If we run the same principle that is being put forward re spares suppliers does that mean we should approach JTM,NESN,GBDAR et al as well?
No. How many of us login / fax / email or telephone the other WP’s for spares on a daily basis for private jobs? Connect Distribution are a massive spares supplier, we can’t ignore that.
This debate can go on for ever, it’s obvious that CDSL has it’s critics, but it also has its people that do like to use them and have not had any problems with them (and some of these people are Independents, the people we are trying to represent). The only clear cut, fair way of deciding who to approach is to ask the members. After all, it’s for them as well as us that we are here! If even only 1 person lists CDSL, we have a duty to approach them.Adrian.
Re: Badda Bing
washdoctor wrote:No. How many of us login / fax / email or telephone the other WP’s for spares on a daily basis for private jobs? Connect Distribution are a massive spares supplier, Repaircare are the work providers. We can’t ignore that.
JTM are also a spares supplier.
Bradshaws are also a spares supplier.
GBDAR is also a spares supplier.
😉
Complex, like I said.
K.
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