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Re: Baumatic appliances
nigel, that looks very much like the part i eventually came up with, but neither connect or baumatic could confirm it would be the right part, and at £50 quid trade, i wasnt willing to risk the 50{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} restocking fee.
any ideas as to why baumatic couldnt provide the right info, or am i being too nice about the girl on the end of the phone, who i guess, could have been bloody thick (but didnt come across as that)
No Gandh1
Baumatic are the pitts They must have all the info at thier finger tips but seems to me ..its just too much trouble to check a part!! Wot next.. l bet they check their wages and if theres a mistake l wonder what happens !!!! And there are dealers selling this Junk…The mind bogglesRe: Baumatic appliances
If there junk, why are most other brands the same machines as Baumatics :rolls:
They sell out of Harrods. 😉
There in the top 10 list of the UK most sold appliances.
Why do repairers moan about fixing appliances ?
In my experience those who moan about fixing appliances are peeps with very little experience of brands beyond the company they worked for before they got moved on, this generally happens because there not very bright, after all, appliances do the same functions, so should be fairly easily repaired.
I may be generalizing, but as an example I did a recall for Baumatic after several JTM and Repaircare contractors failed to fix a basic heater open circuit, found as the Error code states not heating and removal of appliance and continuity check of the heater. The so called repairers replaced a PCB twice and a stat, all accessible without removing the appliance, which is why they failed to repair as they obviously could not be bothered to remove a simple intergrated appliance.
A have around 15 recalls this week from JTM failed f888 ups, whilst the brands maybe crap in my experience its usually the moaners who cause many issues. 😆
Re: Baumatic appliances
Lee, just a few things…
First, Baumatic aren’t in the top ten. In fact, they don’t get a mention on most market reports I’ve seen. I’d hazard that your information is incorrect although Baumatic probably do want to be in the top ten.
Second, this thread was about selling them, not fixing them and although that may have drifted off point, it’s still the primary reason for the thread.
Third, you slagging off all and sundry just makes you look like a smart ar$e, not cool and not clever. You should go look for a thread I had running called “The Other Engineer” and read it.
And, lastly, repairers don’t generally moan about fixing appliance as it is after all how they make a living. What they do complain about and, rightly so IMO, is having to lie to customers that the its a “quality product” when we know it’s a pile of sh1t.
To sell what is a known pile of the above to your own customers is a whole different proposition to fixing them.
K.
Re: Baumatic appliances
kwatt wrote:To sell what is a known pile of the above to your own customers is a whole different proposition to fixing them
could not have said it better myself. in fact id almost certainly would not have. harrods is a really bad example. a shop that sells products at an inflated markup due to their clientelles willingness to spash cash, is not an example i would use – harry enfield actually stated in an interview his “i saw you coming” sketch was based on being served by staff in exclusive shops around the london area, “these days its just like going round harrods they will sell you any old junk if they think they can make at least a 500{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} margin”
sometimes crap is the only thing customers will buy because they are forced to through price. you cant blame retailers selling it because thats all that can be afforded to buy it, cos if you dont sell it to them then they will go elsewhere cos someone else will… but sometimes crap gets sold because its an easy way of making a fast buck.
my only question to leeb would be, if his life depended on not going out to a baumatic within its 2yr labour / 5 yr parts only warranty, would he risk signing up to that??? because that is what you do with your own business every day with every item you sell.
me wonders if all that can be said has been said – in which case this should probably be a thread lock by now ??
Re: Baumatic appliances
done Some Work On There Integrated dryers.
Basically there A White Night With A Baumatic appliances Badge On it Looked Up for parts for Them They come a At A Pritty Premium.The Alternative Parts Are Offered at A reduced rate And Its The Genuine White Night Part 😮 .
Garn
Re: Baumatic appliances
put it this way the machines of theirs that are worth having, arent worth buying, as you can usually get the source manufacturers machines about 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} cheaper trade, and dont forget most of the dishwashers and int laundry is now haier
Re: Baumatic appliances
No, my figure of the top 10 come from within the industry and released in a meet in December.
Selling and quality control is within the same remit, as you state very important, but I was replying to several comments about quality and how some voices are less qualified to comment.
Your last point, well I share the same opinion of Technicians as many within the industry, by which I mean the brands at management level, not independent repairers.
Baumatic factory failure rates are sub 2{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} on most of the range.
Many slag brands without being aware of the bigger picture.
Hoover and Baumatic have agreed for instance to swap appliances, some models of Hoover are now badged Baumatic and vice versa.
Many brands buy Haier and badge there own brand, many Hotpoint’s are Baumatic, I could go on.
Seems a familiar face from a certain company has joined Baumatic.
Re: Baumatic appliances
garn wrote:done Some Work On There Integrated dryers.
Basically there A White Night With A Baumatic appliances Badge On it Looked Up for parts for Them They come a At A Pritty Premium.The Alternative Parts Are Offered at A reduced rate And Its The Genuine White Night Part 😮 .
Garn
White Knight is a brand name, its made by Crosslee, they also badge for BSH appliance care, Hotpoint, Hoover etc etc etc.
Re: Baumatic appliances
lee8 wrote:No, my figure of the top 10 come from within the industry and released in a meet in December.
Sorry to be pedantic but, I’m sat looking at GfK figures and an amalgamated set of numbers from several sources and, Baumatic doesn’t even get a mention in most categories.
They do appear in dishwashers with a 0.8{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} market share but a 0.2{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} share in freestanding, hardly top ten performance. And, it looks as if that’s been accomplished by discounting from a quick glance at the numbers. On built-in/integrated that rises to 1.9{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}.
I’ll see if I can dig up some information on cooking but I don’t expect it to be hugely different.
The problem with numbers is of course that, it depends on how you want to look at them and what you compare against.
I would trust GfK and other marketing monitoring figures over marketing propaganda, they tend to be far more reliable and impartial.
So far as I am aware Baumatic have no manufacturing facilities at all, please feel free to correct me if incorrect and point me in the right direction, but that means that Hoover happen to be buying in from the same suppliers. Not much else in that really.
Anyone can buy Haier, Midea, Wuxi or a raft of others so long as you have the cash to do so.
Out of curiosity as I’ve missed something, who’s joined Baumatic then?
K.
Re: Baumatic appliances
i am only manaufacture service engineer, but i have 25 years experience, and top 5 in completetion figures, think i am a honest and good quality engineer with no fear of any make or model…however i refused to work on baumatic applainces for a dealer as i was fed up messing around with chinese crap built in dishwashers with flooded bases that were passed to us by baumatic whilst i drove pass their ‘own ‘ engineers house whilst he was at home by 1pm most days! …i defend all makes in front of the customer with professional care and attention, however its easy to defend a cheap model, but the inflated price for the baumatic badge makes it very hard…no disrespect to Baumatic, times may of changed…but wht should i put up with that type of nonsense
Re: Baumatic appliances
Just to say that Baumatic appliance are made in Italy, Turkey and Asia. The latest Range cookers will be made in Italy, the premium built in ovens will be made in Italy, premium Hobs in Italy and the worst dishwashers in the world will still be made in China!!!!
Not all their stuff is rubbish, its built to a retail price and market.
Re: Baumatic appliances
DrDill wrote:Just to say that Baumatic appliance are made in Italy, Turkey and Asia. The latest Range cookers will be made in Italy, the premium built in ovens will be made in Italy, premium Hobs in Italy and the worst dishwashers in the world will still be made in China!!!!
Not all their stuff is rubbish, its built to a retail price and market.
Totaly agree with you
we have been selling, installing and repairing Baumatic appliances for years, their new stuff seems ok compared to the rest of the market and as it has a 5 year parts warranty they must be quite confident about the product.also if you look at the Baumatic BWM1216W, http://www.appleelectrics.com/bwd1216.htm
the Amica AWM612d http://www.amica.ie/ie,produkt,free-standing-washing-machines,awm612d,134,2.html
and the Statesman ZXL12060 http://www.greenandburton.co.uk/page37.html
they seem to be the same machine, any idea who makes them, i think its Amica, and they seem ok.Re: Baumatic appliances
apple its not amica as the baumatic, amica and statesman models mentioned are all essentially contract machines – i.e a stock carcass, but individually specced to order, much like the ongoing hoohar about ise10 vs maytags vs asko…
it doesnt matter what it looks like on the outside, its the quality of components on the inside.
to steer this back to baumatic, though, it seems from personal experience with numerous OVENS the components are CRAP quality, hiked price tags, reliant on style to sell them.
dont get me wrong, the fagor-built washers / washer dryers are fine, as are the new freestanding washer range where theyre tied up with samsung/daewoo/lg large load machines
fact of the matter is, if theres little internal componentry difference between a £300 trade price daewoo and a near as dammit identical spec £370 trade price baumatic, what would you go for, especially when 4 years additional warranty is only £120…
the baumatic looks smarter, and doesnt call itself daewoo, but is it really worth an extra £70 for that level of vanity and snobbishness ???
Re: Baumatic appliances
gandh1 wrote:apple its not amica as the baumatic, amica and statesman models mentioned are all essentially contract machines – i.e a stock carcass, but individually specced to order, much like the ongoing hoohar about ise10 vs maytags vs asko…
it doesnt matter what it looks like on the outside, its the quality of components on the inside.
to steer this back to baumatic, though, it seems from personal experience with numerous OVENS the components are CRAP quality, hiked price tags, reliant on style to sell them.
dont get me wrong, the fagor-built washers / washer dryers are fine, as are the new freestanding washer range where theyre tied up with samsung/daewoo/lg large load machines
fact of the matter is, if theres little internal componentry difference between a £300 trade price daewoo and a near as dammit identical spec £370 trade price baumatic, what would you go for, especially when 4 years additional warranty is only £120…
the baumatic looks smarter, and doesnt call itself daewoo, but is it really worth an extra £70 for that level of vanity and snobbishness ???
so does the Daewoo come with a 1 or 2 year warranty?
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