hey guys i have looked at this beko m/c and the prewash light is flashing , also the ready light is on , door is open i cant move it on to any cycle just wont budge ive tried holding down the start/cancel button for 5 sec and a combination of the other buttons and the start button while turning on the power button all to no avail , brushes have plenty of life left in them , i found 3 small coins in the filter and the impeller is moving freely ?? any help appreciated thanks k