beko wma520 – 1st wash and just stuck in program

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  • #61183
    gandh1
    Participant

    anyone got any service info or ideas?

    yes i know its an old model but its been hidden in back of the warehouse. spent less than a day in the shop before it was panic bought. now machine has let them down, any ideas where to look, beko cant come out for 2 weeks, so they are requesting a refund or replacement if i cant get it going before 2pm :S

    #345162
    Allsorts
    Participant

    Re: beko wm5120 – 1st wash and just stuck in program

    Checked all the usual .. Pump .. Heater ?

    #345163
    johnsdad
    Participant

    Re: beko wm5120 – 1st wash and just stuck in program

    If its first wash i’d suspect plumbing issue?

    #345164
    gandh1
    Participant

    Re: beko wm5120 – 1st wash and just stuck in program

    my bad its a wma520s – 2008 model, not the later wm5120s replacement.

    i fitted it last night, was an urgent job, plumbing fine, and water to solenoids. waste fine too, now got a loan machine in there working away fine as far as im aware.

    Ive been as thorough as you can be with a just-out-the-box machine at customers house. more info to boot tho.

    did a wet and empty fill drain and spin to test before i left. was fine, with water going thru soap disp.

    anyway checked it out today no obv issues, but soap disp is bone dry with soap powder still there, yet the wash load inside is soaked, and no water in drum. its like its aborted before it got past the first minute

    when i turned it on it was stuck in program and wouldnt respond to a pcb [rpg cancel. it would just light up leds and then the start pause would flash. turned it off and unplugged, went for a delayed sunday lunch came back hour later and plugged in, and sett to spin prog and all it would do is pump, pause, pump, pause, repeat indefinitely. really odd. had a new wme8227 with same sol valve so replaced that and still same, so checked p/s and that doesnt seem to operate under pressure as positively like the normal hp/indesit ones, so wondered if its that thats gone up the creeek, but im not sure cos if its like an analogic zanussi type then that would explain why it didnt operate ok…

    have i lost you yet???[/u]

    #345165
    Martin
    Participant

    Re: beko wm5120 – 1st wash and just stuck in program

    gandh1 wrote:but im not sure cos if its like an analogic zanussi type then that would explain why it didnt operate ok…

    I believe that it does have an analogue pressure switch fitted on this model and would possibly be where your problem lies.

    #345166
    bigchrisoioi
    Participant

    bet its the pcb

    #345167
    gandh1
    Participant

    Re: beko wma520 – 1st wash and just stuck in program

    thats was a concern, customers since decided to reject having it back so now just to decide whether to have it looked at and sell it as graded or request an uplift :s either way, if its graded ill still get a decent price for it, and if its uplifted i get the cash back.

    one question, and this is only to authorised beko engineers, how many recalls / any issues of recalls for the same problem do they have for this model, or is it a case of a service update on pcb / up-specced part that doesnt cause confliction etc that sorts problem machines out for good.

    thing i dont want to have happen is get it sorted then every 3 mths down the line have beko out to do swap the pcb again and again until warranty is out

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