Home › Forums › Trade Technical & Spare Parts Forums › Trade Technical Enquiries › beko wma520 – 1st wash and just stuck in program
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gandh1.
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February 20, 2011 at 12:54 pm #61183
gandh1
Participantanyone got any service info or ideas?
yes i know its an old model but its been hidden in back of the warehouse. spent less than a day in the shop before it was panic bought. now machine has let them down, any ideas where to look, beko cant come out for 2 weeks, so they are requesting a refund or replacement if i cant get it going before 2pm :S
February 20, 2011 at 1:58 pm #345162Allsorts
ParticipantRe: beko wm5120 – 1st wash and just stuck in program
Checked all the usual .. Pump .. Heater ?
February 20, 2011 at 7:20 pm #345163johnsdad
ParticipantRe: beko wm5120 – 1st wash and just stuck in program
If its first wash i’d suspect plumbing issue?
February 21, 2011 at 12:54 am #345164gandh1
ParticipantRe: beko wm5120 – 1st wash and just stuck in program
my bad its a wma520s – 2008 model, not the later wm5120s replacement.
i fitted it last night, was an urgent job, plumbing fine, and water to solenoids. waste fine too, now got a loan machine in there working away fine as far as im aware.
Ive been as thorough as you can be with a just-out-the-box machine at customers house. more info to boot tho.
did a wet and empty fill drain and spin to test before i left. was fine, with water going thru soap disp.
anyway checked it out today no obv issues, but soap disp is bone dry with soap powder still there, yet the wash load inside is soaked, and no water in drum. its like its aborted before it got past the first minute
when i turned it on it was stuck in program and wouldnt respond to a pcb [rpg cancel. it would just light up leds and then the start pause would flash. turned it off and unplugged, went for a delayed sunday lunch came back hour later and plugged in, and sett to spin prog and all it would do is pump, pause, pump, pause, repeat indefinitely. really odd. had a new wme8227 with same sol valve so replaced that and still same, so checked p/s and that doesnt seem to operate under pressure as positively like the normal hp/indesit ones, so wondered if its that thats gone up the creeek, but im not sure cos if its like an analogic zanussi type then that would explain why it didnt operate ok…
have i lost you yet???[/u]
February 21, 2011 at 8:38 am #345165Martin
ParticipantRe: beko wm5120 – 1st wash and just stuck in program
gandh1 wrote:but im not sure cos if its like an analogic zanussi type then that would explain why it didnt operate ok…
I believe that it does have an analogue pressure switch fitted on this model and would possibly be where your problem lies.
February 22, 2011 at 3:30 pm #345166bigchrisoioi
Participantbet its the pcb
February 22, 2011 at 8:24 pm #345167gandh1
ParticipantRe: beko wma520 – 1st wash and just stuck in program
thats was a concern, customers since decided to reject having it back so now just to decide whether to have it looked at and sell it as graded or request an uplift :s either way, if its graded ill still get a decent price for it, and if its uplifted i get the cash back.
one question, and this is only to authorised beko engineers, how many recalls / any issues of recalls for the same problem do they have for this model, or is it a case of a service update on pcb / up-specced part that doesnt cause confliction etc that sorts problem machines out for good.
thing i dont want to have happen is get it sorted then every 3 mths down the line have beko out to do swap the pcb again and again until warranty is out
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