Belling IDW601 Error E9

[2638martinb]

Hi – my Belling IDW601 dishwasher has recently developed an error “e9” which isn’t listed in the manual (Reading the forums this appears to be made by SMEG and is similar to an E2 which according to the manual is something to do with the water level.)

The symptoms are that it will start OK, finish the initial drain and commence the rinse/wash cycle but then stop after about 5 minutes. I notice that there is a small amount of water at the bottom of the machine under the “grid”, not sure if this is normal or related to the problem. There is a black rubber drain plug I’m tempted to pull but daren’t!!!

I’ve had an intermittent problem prior to the E9 starting (E3 caused by a trip on the heating element) which has recently returned after about 12 months, – I can fix the E3 by pressing the orange reset button under the machine (I found this solution the expensive way by watching the Belling engineer do it for a callout charge of £80), but I’m not sure if it’s related to the E9.

Hope you can help me eke another 12 months out of this god-forsaken machine

Cheers

[Penguin45]

Re: Belling IDW601 Error E9

You were so close…….. Both problems relate to water levels – read this and all will be revealed:
http://www.ukwhitegoods.co.uk/modules.p … ge&pid=102

Regards,
Penguin45.

[2638martinb]

Re: Belling IDW601 Error E9

Thanks for this, but I don’t entirely understand the instructions in the link

1. The chamber doesn’t look anything like the picture, it is all white plastic with just one visible rubber flap – do I have to remove the plastic chamber to get at the guts of the machine?
2. Do I have to open the flap and clean inside there – where does this exit – underneath somewhere? back in the chamber?

this is the reply I received from Belling’s customer care team , what does “move the cycle on” mean, soulds like they want me to pay £80 to come and reset the timer or something??? – would I still need to carry this out after cleaning out the gunk?

Dear Mr Berry

I am writing in relation to your email which I received this morning.

I have checked onthis error code for you and this indicates that the appliance has paused in its test cycle which means it requires an engineer to visit and move the cycle on.

If you could contact our customer care Dept on 0871 222 2503 we wouold be happy to arrange this for you all we will require is your model number and 6-8 digit serial number.

Many Thanks

Customer Care Team

[Penguin45]

Re: Belling IDW601 Error E9

The rubber flap covers the water inlet into the machine and is a shocker for crudding up in the transfer pipe. “Rodding it out” usually produces a surprising amount of muck and goo in the sump chamber. When it bungs up, water backs up in the fill matrix and trips the flood protection system. E9 is telling you that it’s doing it repeatedly.

HTH,
Penguin45.

[kennycraig]

Re: Belling IDW601 Error E9

My machine has recently developed an E3 error. Bellings response was that an engineer would be required. Being a bit relucatant to part with £80 without further investigation, i found this forum. However i cannot find the orange reset button underneath the machine that you mention. There is a yellow switch that appears to be activated by a diaphragm/float switch which i presumed was the Aquastop flood protection. This is mounted behind the metal plate at the bottom of the machine. Is this the “reset” button that you refer to or cannot i see it for looking! Detailed whereabouts would be greatly appreciated.

[Penguin45]

Re: Belling IDW601 Error E9

Same model? Belling have used SMEG, Brandt and Servis machines over the years, all with their own little quirks and foibles.

Assuming it’s the 601, if you look at the left hand side of the element, you will see a cap coming up through the floor of the dishwasher. That is the safety thermostat. But – some have the little button, some don’t and are single shot. You’ll need a test meter to work it out for sure. Access from underneath, obviously; power off at all times.

Regards,
Penguin45.

[kennycraig]

Re: Belling IDW601 Error E9

Thanks for the reply. Yes its the 601. Unfortunately, but predictably the safety thermostat appears to be single shot. There are 4 connections that seem to be split into 2 pairs depicted by 2 white dots and 2 yellow dots. I have a closed circuit between the 2 white dots but open circuit between the two yellow. Does this mean the thermostat has had its day or is more information required?

[kennycraig]

Re: Belling IDW601 Error E9

Back to the drawing board! Just checked the thermostat with some boiling water and the pairs of contacts switch to their opposite states and back again on cooling. Tested the element resistance (26 ohms) which i presume is ok. Stuck! Any ideas?

Regards,
KC

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