Bosch Auto WAE28262 Brand New E02 Fault

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  • #93259
    laurenceuk
    Participant

    Hi,
    Installed this in customers home 10 days ago. Worked ok for a few washes but then went to E02 fault.

    Talked on the phone can’t get rid of the E02. Tried a couple reset procedures I know to no avail.

    Can someone confirm what the definitive reset procedure is for this model. Any ideas what could have caused it.

    There is a likelyhood he will want me to replace it – which is not a problem, always want to do right by my customers.

    The Bosch engineer is coming tomorrow and just want to make sure he doesn’t end up with a bill.

    Thanks

    Laurence

    #453710
    Martin
    Participant

    Re: Bosch Auto WAE28262 Brand New E02 Fault

    Well its relates to a motor fault so not likely a chargeable visit I would think.

    #453711
    laurenceuk
    Participant

    Re: Bosch Auto WAE28262 Brand New E02 Fault

    Thanks Martin,

    Armature faulty, com segments lifting and arcing badly.

    Machine exchange.

    Your response is much appreciated.

    Laurence

    #453712
    eastlmark
    Moderator

    Re: Bosch Auto WAE28262 Brand New E02 Fault

    quality Bosch appliance then. Segments lifting on a brand new one?

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