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Re: Bosch better than Hotpoint, ‘Really’ ?????
I usually say when asked what to recommend,
Do you buy, say 4 cheap machines @ £250 ish (over a period of say 20 years) or do you pay a grand for a miele expecting it to last the same number of years. Brands are just for comparisons at the ends of the spectrum. ?
Question is at the end of the time scale which approach will be the best one, after 45 years or more I really couldn’t say.
Add to that my old garage man always said ” you can buy a good car off a bad dealer and a bad car off a good dealer”.
I let customers make their own choice, who knows what cost cutting exercise has been made in the last few production months reducing spec’s and quality of components.
If it s cheap you know what you are getting, if it’s expensive is it quality, can’t be sure anymore, sadly!Re: Bosch better than Hotpoint, ‘Really’ ?????
I think that’s a bit confused.
Brands are just for comparisons at the ends of the spectrum.
They were, to some degree may still be in some cases.
The problem, IMO, is that too many “brands” see it as okay to chase down the way after volume and, ultimately, that leads to a decline in both price and quality.
Meanwhile the ones at the top end, these days often two to four times the cost of the cheap stuff, largely spearheaded by Turkish and Chinese produced goods, struggle to explain to potential customers why they are worth that significant extra investment.
The spanner in that particular works is of course low end volume manufacturers buying up “better” brands or, better perceived brands and simply rebranding low ball machines as being “better”. That has, again just my opinion, eroded both trade and consumer confidence in many brands which has, in turn, tarred then all with the same brush.
But that forces even “respected brands” to go down the same road to compete.
All the while all it does is further commoditise the industry as a whole and you end up in this spiral of decline, circling the drain if you will, just biding time till you go down that very drain clinging onto what you can on the way.
Nobody really seems to be all that interested in changing that from where I sit. They could I think, if they had the will to do so but, there’s little evidence to support the notion that there’s any desire to do so.
K.
Bosch better than Hotpoint, ‘Really’ ?????
kwatt wrote:Nobody really seems to be all that interested in changing that from where I sit. They could I think, if they had the will to do so but, there’s little evidence to support the notion that there’s any desire to do so.
The repair trades lowly voice lost, or ignored more like, long ago. Which? all the while continue to survey ‘Best Buys’ rather than best brands. And this last decade or more our most hated brand (Indesit) has been up there in the top 3. Volume wins over enduring quality. Pile ’em high, flog ’em cheap is Currys secret. Comet could’nt keep pace. AO, Tesco, Boots and others have since grasped a huge slice of the market as the Internet continues its relentless pace into all our lives.
Meanwhile Miele have done it right all the while and now stand as the ONLY quality brand on the market. Their slogan “Immer Besser” couldn’t be more apt.
If I had a small retail outlet flogging washers I would always have Miele in the centre of the shop surrounded by the c r a p ‘popular’ brands. And do as spimps does and let the customer do the choosing.
Re: Bosch better than Hotpoint, ‘Really’ ?????
We sell a lot of Bosch Machines and having done so over the last five years not one has given any need for concern. Two Year Warranty out of the box same as LG which we also sell in numbers, on the other hand Hotpoint, Indesit, Whirlpool, Hoover & Candy we would not sell as the failure rates are there to see on service work every day of the week.
Re: Bosch better than Hotpoint, ‘Really’ ?????
The weird thing is that cheaper appliances gives better returns than higher end. I get more discounts on selling appliances less than £300, anything above it the discount gets smaller thus fewer profits. There is pressure to make higher end appliances affordable and attractive.
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It’s a case of survival of the fittest to stay in business failing that then go re-train to be heat pump engineer where’s there’s money and dealing with not so well known brands by working for someone else. Most of us are self employed and would do anything to survive.Re: Bosch better than Hotpoint, ‘Really’ ?????
I always recommend and have i’ve had my Bosch for 12 years and still not even changed my brushes yet, even with 2 kids in the house.
I can honestly say that my eyes light up when I see a Bosch washer to repair. I would say 90{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the time it is repairable and the customer is always willing to have it repaired.
I know they’re not quite as good as they used to be but streets ahead of Hotpoint/Indesit etc imho.Re: Bosch better than Hotpoint, ‘Really’ ?????
kwatt wrote:I think that’s a bit confused.
Brands are just for comparisons at the ends of the spectrum.
Confusion possibly comes with age, was just trying to say what is the best option.
Do you buy expensive/quality machines, and expect them to last say 15 years or accept buying a cheap machine perhaps 2 or 3 times in the same period as the more expensive should last.
Don’t think there is answer one way or the other.Re: Bosch better than Hotpoint, ‘Really’ ?????
In 23 yrs I’ve probably repaired 00000000000000000000.1{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of what was sold, so my opinion on reliability is not going to be accurate.
Re: Bosch better than Hotpoint, ‘Really’ ?????
Your opinion on anything is at best doubtful and usually ignored. Your contribution to this thread as valued as a fart in a spacesuit.
Re: Bosch better than Hotpoint, ‘Really’ ?????
May be a good idea for those that sell to post good model numbers so that we can recommend on
Re: Bosch better than Hotpoint, ‘Really’ ?????
lee8 wrote:In 23 yrs I’ve probably repaired 00000000000000000000.1{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of what was sold, so my opinion on reliability is not going to be accurate.
I think your decimal point is in the wrong place but if you have really repaired 0.1{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} I take my hat off to you. That’s a lot of machines. 😆
RobRe: Bosch better than Hotpoint, ‘Really’ ?????
It was a hell of a lot. Thank god and the Chinese.
Martin I’m never ignored, you admiration shows in your need to comment. Do you not rate your farts, must just be me then that would not be bothered then.
Re: Bosch better than Hotpoint, ‘Really’ ?????
Bosch waa failure rates ok circa 3-6 years (spider)
Bosch wae failure rates low circa 6-9 years (motor or bearings)
Bosch waq failure rates high circa 3 years (drum)
Bosch wab/wak unknown. Pres same as waa/waqLg small drums (square carcass) 3-5 yrs drum-5-7 years ddrive or pcb
Lg large drums (bowed carcass) 4 years recirc pump assy, pcb 7-8 yrsZanussi/basic aeg 3 years for tub assy
Hp/ind. 5/6Kg models 3-5 years tub assy
Hp/ind 7/8 models pcb 5 yearsBeko 5/6 drums 3 years, 7/8 kg drums 4-5 years, pcbs can go on any 1-8 yrs
Re: Bosch better than Hotpoint, ‘Really’ ?????
gandh1 wrote:Bosch waa failure rates ok circa 3-6 years (spider)
Bosch wae failure rates low circa 6-9 years (motor or bearings)
Bosch waq failure rates high circa 3 years (drum)
Bosch wab/wak unknown. Pres same as waa/waqLg small drums (square carcass) 3-5 yrs drum-5-7 years ddrive or pcb
Lg large drums (bowed carcass) 4 years recirc pump assy, pcb 7-8 yrsZanussi/basic aeg 3 years for tub assy
Hp/ind. 5/6Kg models 3-5 years tub assy
Hp/ind 7/8 models pcb 5 yearsBeko 5/6 drums 3 years, 7/8 kg drums 4-5 years, pcbs can go on any 1-8 yrs
I have a customer asking for my views and recommendations on replacing the *ahem* four years old Bosch WAQ model (bearings failure) for another WAQ. To be honest I am surprised that they are still selling the WAQ models, maybe they are slow moving stock that people got wise? She was heavily influenced by Which? on their tests and reviews, WAQ is the model that got good score. I beg to differ here as an engineer.
I am rather frustrated by it and unable to tell the different between the Siemens and yet they are pitched cheaper than Bosch and remains the same internals. Feeling rather confused.com….
Re: Bosch better than Hotpoint, ‘Really’ ?????
Welcome to the world of retail!!
Like you we get frustrated with so many different models across the same families of brands. To sort the wheat from the chaff you need to visit the Siemens site to get a list of the current models from there you can check each out by entering the model details into Bosch spares site for a breakdown.
If you just Google Siemens washing machines you will get some models which are not listed by Siemens as they are either exclusive models or Siemens may be box shifting old stock.
As for the Bosch WAQ series, yes there was a problem with early bearing failure back then but the newer ones seem okay but I guess time will tell on that one.
Don
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