Bosch dishwasher seems dead

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  • #99399
    BrianT
    Participant

    We have a Bosch Exxcel dishwasher which has packed in after failing to drain and flooding it’s base. I think the model number is 5600041012/04/258/03 as that’s the only writing on the plate at the back, awkwardly positioned near the floor.
    I drained the water from it and powered it up but nothing happened. There was a low humming from a motor somewhere inside but there was nothing on the display; no lights or anything. Now even the humming has stopped and there’s no sign of life when I power it up.
    I’ve been inside it a few times in the past for various things but this seems a bit more final.

    #476204
    electrofix
    Moderator

    thats not the model. your looking for an Enr number

    if its fairly new check the plug at the rear where the mains wire plugs in. make sure its plugged in properly

    Dave

    #476205
    BrianT
    Participant

    Ok I’ll have another look around it for another number. It’s plugged in securely and the fuse is good.

    #476206
    BrianT
    Participant

    Blimey that took some finding. Anyway the ENR number is SGS45E02GB/45.

    #476207
    electrofix
    Moderator

    these are great older models compared to this the new ones are complete rubbish

    does sound like a timer issue
    i would remove the timer, open it up and look for circuit damage as a starting point
    also check the wires at the bottom of the door where they bend as have had breaks there

    Dave

    #476208
    BrianT
    Participant

    Right. I finally got around to this, after several weeks of hand-washing. I couldn’t find a video or guide for disassembly of this exact model but I gleaned enough to take the door apart and almost lose my fingertips when the hinges were released and they sprang back!
    No damage done though.
    anyway I got the timer unit out and as you suggested, it’s fallen over.
    I’m going to look for a replacement timer so would welcome any suggestions as to where to get one. Fitting it is easy. Getting the door hinge mechanism back together might be the hard part!

    #476209
    BrianT
    Participant

    Photos to illustrate.

    #476210
    electrofix
    Moderator

    timer is £114 but before you jump in we need to consider if there is a reason other than the timer for this failure

    Dave

    #476211
    BrianT
    Participant

    Ok good point. Leading up to this, we had numerous instances of it not draining, sometimes flooding the base, and on the Quick cycle (which we used most) it stopped working, so we had to use the longer Eco cycle, which was ok until this latest conk-out when it packed in completely.
    I’ve checked all the wires and connectors visually and there’s no damage or burning other than what’s in the timer.

    #476212
    BrianT
    Participant
    #476213
    electrofix
    Moderator

    part number for your model is 493323

    it may look the same but will have different software so may not work

    Dave

    #476214
    BrianT
    Participant

    Ok cheers. Can I get the part on UKWG?

    #476215
    electrofix
    Moderator

    Bosch are showing zero stock

    https://www.bosch-home.co.uk/supportdetail/product/SGS45E02GB/45#/Tabs=section-spareparts/Togglebox=tb0001/

    which means this site could not order it

    would also like to know why as electronics seldom goes bang without a reason even if its water

    Dave

    #476216
    BrianT
    Participant

    No worries. I can get a decent second hand one for not much money. Just missed out on a very local Miele for £110 but I’ve found an almost identical Bosch model nearby for £20 so it wouldn’t be worth repairing the old one anyway.
    Thanks for your help and advice nonetheless.

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