in the bottom of the machine is the pump to lift the water to get rid of it. this area can get full of fluff and cause the electrodes that detect when its full to become contaminated leading to a false signal
if you take out the condenser the is a trap door in the floor. its a bit fiddly to get it out but it give you access to the sump and you can then check for fluff build up. you have to unlock the clips one at a time and you will find as you try to unlock the other one the first one re latches so you have to find a way of stopping this happening
Dave