Bosch Maxx WFL2260 – Poor quality wash

[nelson]

I am stumped with this one chaps, customer complained that the clothes were just not coming out clean, ie deodorant marks still left on white shirts washed at 60 deg.

I checked which detergent they were using, and they’re using Ariel powder, should be ok I thought.

Been out to the machine and checked the heater, ntc pressure system all ok. Then I ran the machine to check that it was agitating ok, it was and got up to temperature.

So I am stuck, I can’t think what else to look for that would affect the wash quality.

Any ideas 😕

Cheers

[Martin]

Re: Bosch Maxx WFL2260 – Poor quality wash

nelson wrote:Any ideas 😕

By far the most common cause of these symptoms is sludged-up drain hoses and gunged-up pump inlet from the sump hose. Or even clogged-up ball valve in the sump hose? Constant ‘quick wash’ programmes and 40deg progs all the time take there toll and on a WFL2260GB/01.

Taking the drain hose off to flush clean is a pain. So instead I use a drain clearing compressed air gun. (Brilliant they are!). Remove the pump filter and cover the vacant hole with a damp towel. Take the end of the hooked drain hose and pour a little water (about a pint) into the hose. Pump up the air gun 15-20 times then BLAST-IT CLEAR!!! (Make sure that towel can hold back the shoosh ‘cos it can be real messy what comes out.:wink:

Do that a couple of times and the entire hose will be super clear!!

HTH? 😀

[pmb]

Re: Bosch Maxx WFL2260 – Poor quality wash

Ask them to show you how much powder or Liquid they use.
In hardwater London,90{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of poor wash faults Are user faults, Overloading or not using enough Powder/liquid.
If they use powder they rarely use measured amount
I recommend tablets.
Load=3/4 full dry washing. When it fills and tumbles, Should be half way up glass when stationery.
If necessary put wash on before you leave, phone later to check OK

[Turbo]

Re: Bosch Maxx WFL2260 – Poor quality wash

Sounds like they are over loading to me.

Graham

[happycack]

Re: Bosch Maxx WFL2260 – Poor quality wash

Insufficient rinse or overload sounds favorite. Has this problem just started and machine o.k. before ? If it was good then what is she doing different now?

[nelson]

Re: Bosch Maxx WFL2260 – Poor quality wash

I have advised the customer that there is nothing wrong with their machine and to try different detergents ie tablets with a fixed dosage. I also warned that overloading the washer will cause it to not wash properly.

Thanks for your input everyone. 😀

[Author]

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