Bosch R4381x1gb/01 Tumble Dryer

[Davecas]

Hi all,

customer just rang to say she has a problem with a Neff Condenser dryer
enr:R4381x1gb/01
When she puts it on sensor dry..after couple mins. empty water light comes on & beeps..drawer has no water in it.
does anyone know if this is a fault indication??

cheers
Dave

[WhiteVanMan1]

Re: Bosch R4381x1gb/01 Tumble Dryer

First thing I always do with these is check that they are not blocked around the sump/float switch area.

[Martin]

Re: Bosch R4381x1gb/01 Tumble Dryer

….and even more likely that the pump hose and inlet nozzle to the water tank are bunged up.

Also best to take the condenser matrix out and clear away all the muck at the back of the condenser cavity or you could get a recall with same fault 2 days later? 😉 😉

[nomadPaul]

I would suggest that the water is not being pumped from the pump to the container.
The 1st check would be the hose/cap connection that feeds into the top of the water container . These can get blocked by small bits of fluff .

Then i’d go with WVM’s suggestion . Check the sump/pump area for fluff build up or something stuck in the drain pump impellor .
There is a very small channel at the rear right of the pump area that gets blocked too.

Get the customer to remove the condensor block and check to see if the area at the rear of the condensor is full of water . This is a sure sign that something is stopping the pump from transferring the water from the pump/sump area up to the water container.

[Davecas]

Re: Bosch R4381x1gb/01 Tumble Dryer

thanks guys will check all you`ve suggested

cheers

dave

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