Bosch sealed tank models bearing failure

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  • #96367
    andyjawa
    Participant

    Bosch sealed tank failure and why they fail prematurely. Having eventually got around to cutting open a 3RD plastic sealed tank to find out why the bearings failed at a mere 2.5 years old on a WAW32560GB/09 Bosch sealed tank model it all boils down to no oil seal bearing grease. Due to the oil seal lip and the spider hub ring with no grease the friction between the two causes the oil seal lip to simply wear out prematurely = H2O ingress = nuked bearing = £260 odd replacement tank being required = many tears!
    Very simple explanation, not much more to say on the subject other than do what a customer does best: bitch, grumble, and moan, to your retailer and to Bosch if it happens to you.
    PLUS a pal of mine had, until June 2019, Zanussi sealed tank machine. Single bloke, used twice a week, bearings nuked at just less than 3 years old. To be fair I couldn`t get my paws on his machine ( since he told me after the event said machine in scrap yard heaven now….or should that be hell(?) but it is odds on his machine suffered from the same problem as the Bosch so described above.
    All very poor all this state of affaires!
    Based on this you`d be better off buying a Curry`s Logik because they do not have sealed tanks and are a doddle to sort out which is just as well because the several I have been to with bearing failure do not have any grease on the oil seal too! At least if it does happen you have a fighting chance to put the machine right at minimal cost.
    I suspect other brands are all suffering premature bearing failure all due to the same cause.

    #463150
    andyjawa
    Participant

    Had another couple since then. Yes I can confirm that bearing failure is due to no grease on the oil seals. Anyone with this premature failure I suggest they contact their retailer first. If they then pretend no speaky English contact your trading standards and then Bosch/ Neff/ Siemens whatever other make you have. Enough is enough the public are being ripped off.

    #463151
    garn
    Participant

    andyjawa wrote:Bosch sealed tank failure and why they fail prematurely. Having eventually got around to cutting open a 3RD plastic sealed tank to find out why the bearings failed at a mere 2.5 years old on a WAW32560GB/09 Bosch sealed tank model it all boils down to no oil seal bearing grease. Due to the oil seal lip and the spider hub ring with no grease the friction between the two causes the oil seal lip to simply wear out prematurely = H2O ingress = nuked bearing = £260 odd replacement tank being required = many tears!
    Very simple explanation, not much more to say on the subject other than do what a customer does best: bitch, grumble, and moan, to your retailer and to Bosch if it happens to you.
    PLUS a pal of mine had, until June 2019, Zanussi sealed tank machine. Single bloke, used twice a week, bearings nuked at just less than 3 years old. To be fair I couldn`t get my paws on his machine ( since he told me after the event said machine in scrap yard heaven now….or should that be hell(?) but it is odds on his machine suffered from the same problem as the Bosch so described above.
    All very poor all this state of affaires!
    Based on this you`d be better off buying a Curry`s Logik because they do not have sealed tanks and are a doddle to sort out which is just as well because the several I have been to with bearing failure do not have any grease on the oil seal too! At least if it does happen you have a fighting chance to put the machine right at minimal cost.
    I suspect other brands are all suffering premature bearing failure all due to the same cause.

    Its a lot to do with people using the quickest wash they can on low temperature,
    out of an hours washtime there’s only 20 minutes of heating the cold the water up to temperature,
    so if the machine is bunged up full of clothes on the 30 0r 40 degree wash with a couple of wash tablets smothered up in the middle of the load . its going to ruin the bearing drum shaft .
    The rule is Bedding. Underwear. And Towel.s Always On a Minimum of 60 degrees Long Wash That’s The Only Temperature that Kills Bacteria, and you wont Get the Black in the soap box or Door Seal .

    Garn.

    #463152
    electrofix
    Moderator

    garn wrote:

    Its a lot to do with people using the quickest wash they can on low temperature,
    out of an hours washtime there’s only 20 minutes of heating the cold the water up to temperature,
    so if the machine is bunged up full of clothes on the 30 0r 40 degree wash with a couple of wash tablets smothered up in the middle of the load . its going to ruin the bearing drum shaft .
    The rule is Bedding. Underwear. And Towel.s Always On a Minimum of 60 degrees Long Wash That’s The Only Temperature that Kills Bacteria, and you wont Get the Black in the soap box or Door Seal .

    Garn.

    Agree but you try and convince customers when they are being bombarded with adverts that say wash at 30

    they also never read the manual as most quick washes are a reduced load wash but customers still fill it so they cant close the door

    Dave

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