bosch sms40c32gb “refil salt light”

[edthespiv]

sold this d/w 3 months ago. Customer tells me that salt refill light is still on. i told them to refill with salt and light will go out. Salt res is full 3 washes later light still on
.Is there a “reset”
I would like to help customer as i sold it to them. Or tell them to contact bosch.
many thanks

[Martin]

Re: bosch sms40c32gb "refil salt light"

Ensure your customer is NOT filling the container with salt tablets as it will play up as you describe. ONLY salt granules to be used!

[nomadPaul]

Re: bosch sms40c32gb "refil salt light"

Give the salt a good stir with the handle of a wooden spoon . The salt may have bridged over the sensor

[Author]

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