BOSCH W/D Motor Noise and wont get past spin distribution phase WDU28560GB/03

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  • #102484
    neon_3SP_glow
    Participant

    Bosch Washer Dryer (new Type, 2 1/2 years old)

    WDU28560GB/03
    FD 9908 Znr 400438

    Customer complaint, machine will not reach the higher spin speeds, instead it continues doing the distribution phase.

    Confirmed upon visit, along with strange motor noise (Please view video clip). Isolated drum bearings and motor by removing belt, the bearings sounded perfect when drum spun by hand. Motor felt rough.

    VIDEO: Bosch Motor noise (youtube.com)

    Any one else had issues with these motors. I’m reluctant to just go ahead and order one as they have very expensive control modules and am unsure it the control module has been effected, or is the cause of the not spinning. Although I presume its motor related.

    Any thoughts greatly appreciated.

    Happy New year all.

    #489107
    electrofix
    Moderator

    serial gives it a date of aug 2019 which is a little older than you think

    date code 9908 99+20 =19 so 2019 08 is month so august

    try running a drop of light oil into the motor bearings and see if it gets quieter.

    prob not the inverter but can never be certain. if you had lost an inverter phase it would struggle to move when loaded during wash. is this the case ?

    Dave

    #489108
    oldsodchops
    Participant

    I had a similar fault with a Bosch washing machine I removed the belt and still it would not spin. I assume the problem with the motor was fooling the module into thinking it was an oob load, anyway I replaced the motor and it solved the problem. Obviously this might be different to yours.
    Len

    #489109
    neon_3SP_glow
    Participant

    Thanks for the replies.

    No, it doesnt struggle to rotate with a full load, it just wont get past the distribution phase and into the higher spin speeds. Even when the load is perfectly balanced (very minimal tub wobble) the second i expect it to ramp up, it stops and starts again.

    I’m going to replace the motor and will report back if it solves the problem. My thinking is the same as oldsodchops, it’s as if the module knows something is wrong with the motor.

    Cheers.

    #489110
    neon_3SP_glow
    Participant

    UPDATE: RESOLVED

    New motor cured the fault 😉

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