Hi,
Have an customer with this machine, she only uses it once a week. It sounds like the drum spider is broken, although not obvious from the front.
Nasty knocking with a full load, have checked the weights etc.
Are the newer Bosch machines liable to the spider breaking? If it were a Hotpoint i would be just quoting for the job but not seen any Bosch machines so far. The spider is a complete drum 475041.
If one arm of the spider is cracked you won’t feel anything when turning / lifting the drum, as the crack only opens up with centrifugal (or more correctly centripetal) force when spinning fast. Only way to confirm this is a strip down. 🙁
I’ve very rarely found a fracture so subtle that I could not detect it by pushing and pulling at various points around the drum. One time when I did fail to detect one, I did the bearings and reassembled the whole thing. Only found the fracture when called back a few weeks later.
Top spin speed with a full drum will also usually show a wobbly drum lip, though this can be misleading as some drums are distorted anyway.
Mike.