Bosch WAQ283S0 bearings shot after 1000 washes?

[MaryHinge]

We’ve got a Bosch WAQ283S0GB that is just shy of three years old and I would estimate has done around 1000 washes (we average approx one per day).

It’s recently started making a noise which sounds exactly like worn bearings (I’ve listened to a few vids on YouTube to confirm), however at the moment there is no play in the drum at all and it all feels very tight. The noise is more apparent during spin but it can also be heard when turning the drum by hand.

If it’s not bearing noise what else might it be? To be honest I’m shocked as this was a ~£400 machine that I bought because I trusted Bosch to produce something that would last much longer than this.

Cheers, MH

[don]

Re: Bosch WAQ283S0 bearings shot after 1000 washes?

Hi MH

Yes I would agree with you that that it does sound the bearings are grumbling a little, to preserve it’s life for as long as you can reduce the amount you are putting in and reduce the spin to 1000 rpm.

These machines have the sealed drum assembly which means you cannot change just the bearings and comes at a hefty price. You could try ringing Bosch to see if they can help at all.

There is a good article here on life spans and usage.

As for prices another brilliant read here which puts pricing really into perspective.

What’s the best washing machine out there currently? It has to be the Miele, great build, good performance, energy efficiency and guarantees ranging from 2 years to ten dependant on model. Downside? Expensive spares and Miele do not share tech info with the trade so little chance of your own local engineer being able to carry out a repair.

Replacement? For the amount of washing (assuming it is purely domestic) I would look for a machine with a five year warranty, that way you know you will get at least five years from it. A good place to start is John Lewis.

HTH 🙂

Don

[MaryHinge]

Re: Bosch WAQ283S0 bearings shot after 1000 washes?

Cheers Don. Bosch do an out-of-warranty repair scheme for £14 a month, if the machine is “not economical to repair” they don’t charge you anything and wash their hands of the whole problem so I’ll probably go down this path. At least then I’ve got one of their engineers confirming the machine is no good and I can use that as evidence for a SoGA action.

Stupidly I still thought Bosch meant better quality but it looks like I was mistaken.

For the new machine I’ll go to John Lewis and get a 5 year warranty included. It’s really poor the way they make machines nowadays, how much more would it have added to the price to put a decent bearing in the machine in the first place?

[kwatt]

Re: Bosch WAQ283S0 bearings shot after 1000 washes?

Hi Mary,

Trouble is that if the bearings have failed then it’s almost sure to be viewed as wear and tear so you will struggle to get anywhere using the SoGA as, wear and tear is pretty much excluded.

Plus, you’d get a settlement (if you can prove the case) that will take into account recession and depreciation and that will often mean that you’d get a few pounds back at best.

Another option could be this that we’ve just published this morning;

http://www.ukwhitegoods.co.uk/appliance … ines-on-tv

If you’re prepared to go for it and give Bosch a bit of a kicking of course if that’s how it turns out.

K.

[don]

Re: Bosch WAQ283S0 bearings shot after 1000 washes?

Hi

Have a read of the two articles I pointed you to in my post. These will give you a fuller picture of how prices have eroded over the last thirty years and how the build and longevity has reduced.

There are loads of articles here on consumer issues.

One of the articles in that section which is worth reading here on consumer rights if you choose to go down the SOGA route.

HTH 🙂

Don

[MaryHinge]

Re: Bosch WAQ283S0 bearings shot after 1000 washes?

Hello Don, yes I’ve had a good read and there is lots of really helpful info on the site. It’s an excellent resource.

[1totalshambles]

Re: Bosch WAQ283S0 bearings shot after 1000 washes?

`Replacement? For the amount of washing (assuming it is purely domestic) I would look for a machine with a five year warranty, that way you know you will get at least five years from it. A good place to start is John Lewis.`

Or a Gorenje, 5 years parts and labour on a 249 quid machine model W6523C, 6kg load, 1200 rpm spin, which with a plastic tank is about as large and as fast as I would go, from Marks Electrical via their website on 31/08/2016.
I`ve had another Bosch bearing failure similar to yours at near 3 years too. What`s worse is I recommended buying the offending piece of Bosch`s finest creation which is even worse. Never again. Their d/washers are rubbish too.

Had a Johnty Lewis fail on bearings, sealed tank jobby too at 4 years and 3 months old. At this rate you`d be better off buying, of all the things, a Hisense for 190 quid or a Curry`s Logik at 179 quid run it as long as possible and then scrap the thing if all else fails although I wouldn`t as parts for a Logik especially a Chinese made model ( made by Midea ) are very reasonably priced, like the machines themselves and there`s usually a technical workshop repair manual online via Curry`s Partmaster website site to help you out something only a Miele/Bosch owner can dream about. Some of these you can convert to hot and cold fill too if you know what your doing. Most Chinese stuff you can replace the drum bearings but whether this has changed within the last year I wouldn`t know. If you go and look up the lastest Logik modelse.g. L612WM16 and the go to Partmaster you should beable to find all the spares. If it shows 2 bearings and an oil seal or a backplate/rear 1/2 tank, well, then you can change `em/it if the latter you could always knock out the old zapped bearings and oil seal, buy some bearings for 4 quid a piece and the oil seal from a bearing factor and do it that way they`ll both be very common sizes such as 6205 and the larger 6206 more than likely, and oil seal will have the size printed on it somewhere. Drums come with a new spider for about 85 quid from memory should worse come to the worse.
I do not work or have any connection to Curry`s or to anyone else for that matter and long may it continue.

[MaryHinge]

Re: Bosch WAQ283S0 bearings shot after 1000 washes?

Thanks for the info – much appreciated.

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