Bosch washer dryer (WVG30461GB/02) door lock indicator not lighting

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  • #98416
    Robert L
    Participant

    hi,
    Im experiencing a problem with my Bosch washer dryer.
    Regardless of any program selected, the door lock indicator does not light even though there is an audible locking/unlocking sound.
    I took a punt and replaced the door lock, but to no availe.
    Any advice would be gratefully received.
    Rob

    #472315
    andyjawa
    Participant

    Presume the electronic neon on the operating pcb has gone. A pre-programmed pcboard part number is 11014347 and is a snip at £96.62. 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure that you leave the board alone as success at soldering a tiny pcb replacement neon is very remote indeed. Suggest if the actual machine still works just fine other than this issue leave the machine as it is.

    #472316
    Robert L
    Participant

    Hi, thanks for the info.
    I realise that I failed to say that no program will start because the door indicator light does not light. Apologies

    #472317
    Gokhk
    Participant

    Did you check the wiring harness going to the door and PCB for shorts mate ?

    Youll need a meter to measure continuity , start with basics but maybe an expert here will shed light on faults these models suffer with ?

    Could easily be a PCB fault happening more often with Bosch these days from what i hear.

    Check here https://www.washerhelp.co.uk/forums/topic/2305-bosch-wvg30461gb01-wont-lock-and-start/

    Looks like a new PCB to be honest.

    Bosch may repair for a set fee of 100 quid if you complain that it should last longer but who knows depends on the service rep in my experience.

    #472318
    Robert L
    Participant

    Hi, thanks very much for the information! Very enlightening. I may try Bosch for the repair, but failing that, I think the money would be better spent on a new machine. I hate waste, but they nearly force you down that route!

    #472319
    Gokhk
    Participant

    Sadly thats the case when they design duff pcb’s and wont admit fault but certainly id refer then to other thread and try and see if they show some goodwill.

    #472320
    Robert L
    Participant

    Definately!
    coincidently, I tried the method of constantly pressing the start button to try and force it out of the error that someone had mention from the other link you supplied. It has worked every time so far!
    I realise that this will probably only help me limp on to get a few more loads out of the appliance before something serious has to be done. But, I thought you might like to know.
    I did email Bosch, but I haven’t had a reply so far. I will keep you posted.

    #472321
    Gokhk
    Participant

    Good to hear as i said on that thread i suspect is a logic / controller chip fault which no one is willing to replace individually as its got custom firmware i beleive though it could be easily copied from a new board to store for future blank chips , though sadly no one cares to bother these days.

    #472322
    Robert L
    Participant

    Hi, I have recently been in contact with Bosch. The customer services representative was very understanding and receptive to the problem and the information I was able to provide regarding my own experience and that of others via the threads you provided me with. So, thankyou again for that, I appreciate it!
    Anyway, the upshot so far is that a Bosch engineer will come on Tuesday to investigate the problem and hopefully repair it. The cost has not been established yet, but considering that the machine is less than 5 years old, I expect some goodwill. I will keep you posted on the conclusion.

    #472323
    Gokhk
    Participant

    Great work fella , normally it’s £99 and all parts on them , will need a new PCB for sure , but keep us posted perhaps the Engineer has a better insight or hack ?

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