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Our Bosch washing machine began leading out of the bottom, front left. We called an engineer and found that a pipe had split – the leak occurs at the end of the cycle at rinse or drain. What what I saw, and from the diagrams in https://www.bosch-home.co.uk/sparepartslist/WFF2000GB/12, I’m pretty sure its the outlet hose (but I may be wrong). According the that website, the outlet hose they sell would fit my machine.
The engineer told me I’d get a call back with a quote for replacement, but when I did eventually hear they said the parts are no longer available for my machine but they can quote me for a replacement machine (and very kindly subtract the call-out fee from the price).
I’m a bit suspicious, it feels like just an opportunity make a fast sale. Before the leak, the machine works fine, with an intermittent issue that looks similar to this https://www.ukwhitegoods.co.uk/forums/forum/public-support-forums/help-and-support/washing-machine-help-forum/55867-bosch-wff-2000-pre-wash-flashing-twice (although water mostly heats fine), which we lived with. I hate getting new household goods because my experience is that they just don’t last, no matter how much research I do and money I spend.
How can we be sure that the engineer is correct about obsolete parts?
If the machine is leaking on the left hand side the only hose at the front is what they call the fill house at the bottom of the powder draw it attaches to and it is no longer available you can check on drawing it either 087326 or 086314 it’s on page 4
you need to take the top off run it and look for leaks
if its where a hose enters the drum is almost impossible to replace the hose even if its available
Dave
What is termed the outlet hose is the hose external of the machine which is still available – grey crinkley hose that goes down the standpipe in other words. part number 00432060 line drawing 115852.
That hose`s other end is connected to an angled nozzle and that is connected to a water chamber-these get blocked-up which is not the issue, the thin little hose sometimes split where it pushes on and leaks on any pump out (and also sometimes gets blocked).
From that plastic chamber there is a thick black hose that goes from there to the pump – those seldom give problems but you never know on old machines. Part number 00272654 line drawing 289645
From the pump to the s/steel tank is the black sump hose containing a large ping pong ball. That hose usually gets a bra wire puncture. That hose is obsolete part 00295610*** line drawing 295610.
From the front soap dispenser we have a gland seal, a plastic pipe and then the tricky to fit but it can be done what is termed the “fill hose” which is obsolete part number 00269513*** line drawing 086314
*** without being too optimistic check on e-bay uk or ebay Germany. However unless a small leak coinciding with the visual leak as you say on pump out I doubt that hose is the problem so you`ve got to turn power off, pull the machine out, remove the back, fill the machine up with a watering can via the soap draw and visually check making sure all safety considerations are taken into account to prove your point as there are no other ways to do this. If you prove it to be the problem you have to take the front panel off to replace that hose. Other things nearby it could be is a split in the door seal maybe a faulty tank seal. Like I say you`ve got to prove it first!“I hate getting new household goods because my experience is that they just don’t last, no matter how much research I do and money I spend.” Too right and you`re not the only one. All the stuff now produced is basically short lived compromised contraptions and in my opinion that would include Miele too (although most would tell you otherwise) and certainly new Bosch. The quality of the WFF series we will never see the likes of again. The previous series was even better.
A bit of testing is the answer probably a bit of luck too. I would be the first to agree to try to get the machine fixed up. Your other non leaking problem just live with it.
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