Bosch WFF2000GB/12 – burning smell

[rainbow]

Hi. Machine 8 years old. Towards end of wash was making unusual noises and I noticed a hot, burning smell. Just before spin cycle, machine made a couple of loud clonks/bangs and it never actually finished the spin. You could see the drum wobbling a bit as if it was trying to go round, but it didn’t actually revolve. Pre wash light flashing four times.

Took the top off machine and all inside is coated in a sort of soot. Checked pump, seems OK, no blockages. The drum can be rotated by hand but when the machine was going it was as if the drum was trying to turn, but couldn’t.

Read a similar thread on here, (although no mention of a burning smell or the sooty coating), and the advice then was that almost certainly the carbon brushes on the motor had worn.

Does it sound as though I have the same problem, or has something burnt out beyond repair.

Thanks.

[Goatboy]

Re: Bosch WFF2000GB/12 – burning smell

rainbow wrote:…machine made a couple of loud clonks/bangs and it never actually finished the spin. You could see the drum wobbling a bit as if it was trying to go round…

Is the drum loose? Open the door, and grab the inner drum. Can you lift it away from the tub? Is it noisey when it spins?

Don’t worry about the soot, that’s carbon dust from the brushes, that might of gone, but if your drum is snapped, then that’s alot bigger problem, which superceeds the brushes 😕 🙁

[Dave_Conway]

Re: Bosch WFF2000GB/12 – burning smell

It’s either the brushes, motor or the belt by the sound of it.

I’m a little concerned about the noises though, bearing failure causing the belt to fly off perhaps ?

Power off when checking please :zap:

Dave.

[rainbow]

Re: Bosch WFF2000GB/12 – burning smell

Thanks guys.

Goatboy – no the drum isn’t loose. It turns normally both from inside the drum itself and down through the top of the machine. The last time it actually spun, it was no noisier than usual.

Dave_Conway – the belt is intact as well. The clonk it made was enough to make me jump back and wait for it to blow up though.

Is the burning smell not something to be worried about?

[Dave_Conway]

Re: Bosch WFF2000GB/12 – burning smell

rainbow wrote:Is the burning smell not something to be worried about?

Yep, the motor has failed I would think in that case.

If you need an engineer to confirm, please check repairs@ below 🙂

Dave.

[rainbow]

Re: Bosch WFF2000GB/12 – burning smell

Thanks Dave. I tried the link but there are no no engineers within my postcode area.

Could you possibly give me a ball park figure of what I could be looking at to get it fixed, just so that I know whether to bother taking it further, or tell hubby to brace himself for a trip to the shops 😆

Thanks.

[Dave_Conway]

Re: Bosch WFF2000GB/12 – burning smell

The motor is around £165 ex VAT from Bosch, but as I said, it sounds like may have failed but it may not have.

These are good machines and certainly worth a look at, what’s the first part of your postcode ?

I’ll check a list I have of engineers 🙂

Dave.

[rainbow]

Re: Bosch WFF2000GB/12 – burning smell

Our postcode is BN2.

It’s probably the sort of job hubby could tackle himself, but the main thing is, he is planning on building a new kitchen and then will put in integrated units, so if it’s going to cost at least £200 to put this right, it may pay us better to go straight for a built-in and mock up a temporary surround until he gets around to doing the kitchen. Decisions, decisions 😕

I’d still appreciate your looking in your list of engineers though, just in case he decides the kitchen is ‘this year, next year, sometime never!’

[Dave_Conway]

Re: Bosch WFF2000GB/12 – burning smell

No-one in BN postcodes I’m afraid on my list 🙁

Friends/family recommendation perhaps ?

Dave.

[rainbow]

Re: Bosch WFF2000GB/12 – burning smell

Thanks Dave. My brother in law has the same machine as me so I will ask him who he uses.

I appreciate the help and advice given. Excellent forum! :tup:

[rainbow]

Re: Bosch WFF2000GB/12 – burning smell

Just in case it helps anyone else with a similar problem – mine turned out to be the motor had blown. The engineer had hoped it was something to do with an armature (?) and he replaced some part or other, but when he ran it again the motor arced with blue flashes coming out of it. (He also said that the pump was on its way out as he could stop the impellor with his finger, which he said he shouldn’t have been able to do.)

He wanted £219 to supply and fit a new motor, so add that to the £40 I’d already paid him, I decided I was halfway towards a new machine.
I hope nobody is going to tell me he was feeding me a load of rubbish because the deed’s been done – I have gone for a Miele Premier 500.

Thanks again for your help 🙂

[Simon46]

Re: Bosch WFF2000GB/12 – burning smell

Yes the parts are expensive but they are quality. Congratulations on you choice it will serve you well.

Regards
Simon

[rainbow]

Re: Bosch WFF2000GB/12 – burning smell

Thanks for that Simon, you’ve put my mind at rest 😀

[Author]

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