This machine was overfilling. Found the problem was the double inlet valve not shutting off when the power was removed. I replaced the valve and tested it shut off OK.
Call back to the machine, the customer says the machine now takes in hardly any water.
Run a couple of tests with a small load, it appears on a wash the drum fills to about an inch above the bottom of the inner drum and on a rinse the drum fills to the front edge of the drum.
The customer says this used to take in more than this.
Can anyone confirm where the water should fill to on this model?