Bosch WFO2464GB Drum Not Turning

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  • #42650
    shiny_shark
    Participant

    Hi,

    My old faithful washing machine (Bosch WFO2464GB) has been making grinding noises while spinning, however things have got worse!

    Today when I used it, I found the washing was very wet at the end of the cycle so I put it on to rinse & spin again and found that the drum is not turning.

    Water & powder etc are coming in to the machine & it seems to be progressing through the cycle to finish but without the drum turning.

    Can anybody suggest a cause for this? We can have a pretty good go at a repair if we have a diagnosis!

    I’m keen to mend it if possible because it’s always been a great washing machine & as it’s a Bosch I had expected a few more years out of it yet. Also, I simply can’t afford to go out & buy a new one!

    With many thanks,

    shiny_shark

    #274308
    nomadPaul
    Participant

    The most probable cause is the brushes in the motor….especially if the lack of drum rotation is seemingly the only prob.

    When you say it was a grinding noise , would a crackling/scraping noise be more accurate ?

    Motor will need to be removed to check brush wear which , when new , would be approx 5 cm long. If they’ve worn right down i.e anything less than approx 0.75cm then replacing them would be the first port of call.

    Power off if investigating

    #274309
    shiny_shark
    Participant

    Re: Bosch WFO2464GB Drum Not Turning

    Hi,

    Thanks for your reply.

    The noise the machine has been making happens when the drum is turning during the wash part of the cycle & also especially when it is spinning. It sounds like a metal grinding on metal type of noise. It’s very hard to describe now I can’t listen to it!

    We can try to look at the brushes this weekend but are not 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure what they look like! Is there anywhere I can find a photo of what the brushes look like?

    Thanks again 🙂

    shiny_shark

    #274310
    Penguin45
    Participant

    Re: Bosch WFO2464GB Drum Not Turning

    Article on motor brushes HERE.

    I suspect you need to remove the rear cover of the machine – you’ll probably find that the belt is off because the drum bearings have collapsed and the pulley is no longer running parallel to the motor.

    Article on drum bearings HERE.

    Penguin45.

    #274311
    shiny_shark
    Participant

    Re: Bosch WFO2464GB Drum Not Turning

    Hi,

    Thanks for your reply Penguin45. I’ve had a good look at both of those articles & while I think we could manage the brushes, I’m not at all confident about changing drum bearings – are they difficult to do on these Bosch machines? We have only a basic level of DIY as far as these things are concerned.

    Is this likely to be an expensive job if I call out an engineer? It sounds like it would take a lot of time which is where I expect it would get pricey.

    The machine has been well looked after but I have had it about 6-7 years & use it a lot (2 washes most days). Is this an acceptable life for one of these machines?

    Thanks again for all your help,

    shiny_shark 🙂

    #274312
    Penguin45
    Participant

    Re: Bosch WFO2464GB Drum Not Turning

    Did you check whether the belt was on or off?

    Drum bearings are an absolute cow on one of these – it’ll take a repairer two hours. No particular special tools required, but a lot of hard physical work involved.

    Penguin45.

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