Call to the above Washer/Dryer as the dryer is not getting hot.
Checked the heater which was open circuit.
Great I thought makes diagnosis nice and easy but before i left I thought I would double check if I am getting power to the element and found I was missing the neutral. I checked the thermostat on the top of the heater box and this was OK.
Can anyone tell me, if the element is open circuit, does the control board carry out a pre-check and prevent the neutral from going to the element?