hi martin im not totaly sure but she spoke to office staff and said it sticks at rinse , she then puts in to rinse again and it completes ..( just found that out ) .. the drain system is perfect pumps out great.
Hmmmm….? Pump is the most likely suspect(drain time-out), any lateral movement of the Impellor a dead giveaway. Plus of course the slightest earth leak of the motor will have the same effect.