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- This topic has 10 replies, 3 voices, and was last updated 11 months, 3 weeks ago by
washingmachinewoman.
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April 16, 2025 at 8:09 pm #103307
washingmachinewoman
ParticipantCustomer complains that it’s leaking from the bottom, appliance is a couple of years old but has hardly been used due to this problem (out of warranty). Sometimes the water container is half empty, even with a full load. Pump impeller looks in good condition and rotating freely but it gives 110 ohms. Seems quite low for a 26W pump, was expecting double, more like 220 ohms.
Anyone know what resistance the pump should be on this model?April 16, 2025 at 8:56 pm #492588electrofix
Moderatorwould not worry about pump. there is inductance in play as well as resistance, plus if it was only 110 ohms it would be drawring over 100W and would probably go on fire. the fact its not means its ok
as for the leak can be 2 things
water overflow from somewhere
or
condensation from bad seals letting into case and dripping downany water getting into the draw ?
Dave
April 16, 2025 at 10:59 pm #492589washingmachinewoman
ParticipantYes some, but not as much as expected. It’s as if it’s not pumping the water correctly and instead overflows. As well as a filter at the front of the evaporator, this machine has an insert with another filter underneath the evaporator/condenser (position 563, part no M507525 on ASWO), I’m not sure what its purpose is. Now wondering if it’s got anything to do with it.
Lucie
April 17, 2025 at 12:30 am #492590electrofix
Moderatortry taking the lid off , pull out the draw . then pour half a pint or so into the draw base. this should run down to the pump chamber.
then start it and see how it pumps
there could be a blockage around the pump inlet as lint can build up over time
Dave
April 17, 2025 at 7:11 pm #492591washingmachinewoman
ParticipantThanks Dave,
Appliance has hardly been used, but I’ll do as you suggest and report back.
Lucie
April 29, 2025 at 5:11 pm #492592washingmachinewoman
ParticipantWent back this morning and was able to work out how this model works. It has an Auto clean function.
As far as I can tell the pump comes on, which feeds the water up into the water container. Said water container has a trap door-like flap at the bottom towards the front. The pump stops, then a small metal rod sticks out and pushes the lever that opens the flap, some of the water is fed back down on top of the front of the evaporator, is filtered through the insert I mentioned a couple of messages up, and goes back to the pump. The pump then comes back on again and pumps up the water again. This cycle is repeated every few minutes.I was able to establish there was no problem with the pump, but my guess is that the customers had not been removing the fluff from the various filters often enough and that would have probably caused the problem. I removed some lint that seemed to be blocking what looked like a grid or a groove just before the evaporator, which may or may not have made a difference. They had also been ignoring the machine’s pleas to run a maintenance programme (indicated by the letters CrE for 5 seconds when switched on).
I don’t get to work on top end machines very often, so rarely encounter this level of sophistication. However, the system seems very prone to blockages if not maintained regularly. There are 4 filters to keep clean, which might be asking too much of users!
Appreciate the pointers, today was definitely a school day.
Lucie
April 29, 2025 at 6:14 pm #492593electrofix
Moderatoryes fluff is the big problems with heat pumps
went to a samsung last week the was not working properly
core looked clean at the front but on digging in with bent wire it was blocked solid stopping air flow
the previous engineer had changed the pump for reasons only known to him
Dave
April 30, 2025 at 7:07 pm #492594kaibart
ModeratorThis dryer also has a outlet set 0570 which connects to the pump it has a actuator that diverters the watering you ever have one not filling the container check this as I’m changed a few
May 3, 2025 at 11:58 am #492595washingmachinewoman
ParticipantThat’s really helpful, thanks!
Where does it divert the water to or from?Lucie
May 3, 2025 at 12:11 pm #492596washingmachinewoman
Participantelectrofix wrote: yes fluff is the big problems with heat pumps
went to a samsung last week the was not working properly
core looked clean at the front but on digging in with bent wire it was blocked solid stopping air flow
the previous engineer had changed the pump for reasons only known to him
Dave
With the phasing out of vented and condenser dryers, I can see this type of work fast becoming our bread and butter
Lucie
May 3, 2025 at 1:02 pm #492597electrofix
Moderatorwashingmachinewoman wrote:
With the phasing out of vented and condenser dryers, I can see this type of work fast becoming our bread and butter
Lucie
hopefully lol
Dave
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