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Oh you are all very naughty ! —- revenge is so sweet
Not being a direct DAG agent You have my support. If approached I wont be taking it back either, So little product out there and so many visits for so little reward, with the majority of customers thinking they deserve some form of premium service.Especially since my agora account is on stop as I haven’t paid them for 6 months. What goes around comes around. (I too was once a Brandt agent who was shit on from above).
Thanks Phil it’s nice to see we can all agree that Brandt are a shower of shites! 😆
I spoke to Alex and here’s what I’m going to do…
Leave it till Friday then email DAG and tell them that we will only do a Brandt call when we are in the area, if the customer has to wait then too bad and un-shockingly they will be waiting. 😉
If it remains unresolved I will cease work on or shortly after 3rd Jan 05.
The reason I’m not taking the same tact is so that we can’t be accused of “ganging up” on Brandt although it’s as plain as day that we are. But as ever appearances are everything and CYA.
K.
Re: brandt
I don’t think “ganging up” is the right word. The word is “organised”
We are only doing what the likes of trade unions, associations, lobby groups, FSB, CIH and even DASA have been doing for years and that is combined people power. Part of the aim of all of these organisations is to negotiate fair and equitable deals for their members. We are not asking for £100 per job we are only asking Brandt to sort out problems that are affecting all of us and what we are asking for can in no way be seen as unreasonable.
John
Re: brandt
Interesting conversation today with Therese of D&G.
1) She has asked me to keep it quiet regards my dissent as she doen’t want a ripple effect. No shit Sherlock!
2) She tells me there is a rate increase due April 05. Can’t wait!
3) There is a suspiscion in the D&G camp that there is a conspiracy and we as a group are trying to get them to ditch Brandt. Outrageous I say!
4) This amazes me, she says some agents are Solus Brandt, being that is all they repair, and she doesn’t want to jeopardise these agents livelihoods. I pointed out that Brandt didn’t have such compassion when the dumped all the agents overnight.
5) She says there is no other company that covers may area she can call upon as a replacement, and asked If could recommend one of my competitors. There is no-body around here I hate that much!
6) She made a big point out of the fact we have a good reputation and she doesn’t want to lose us. I shan’t lose sleep regards this as any reputation we have gained is being sullied & eroded by the Brandt work!
7) All my rantings, and I suspect some others have been forwarded to Manoj. There will be a Fatwah out on me soon then!
ALex, She seems desperate not wanting to lose Brandt or jepordise their relationship .One has to wonder what Brandt pay D&G ?
Re: brandt
Well I too got the call which was pretty much expected.
What I’ve said is that I will not attend Brandt calls with any urgency and I want paying a lot more for it, quoting a minimum of 70{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} that require double or multiple visits. I went on about the spares, spares returns etc and Therese is going to look into it.
I’ll dream up something to put into the forums later.
Needless to say DAG have limited time to resolve this and I think that they know it. We’ll see what shakes out.
Kevin, did you manage to get back to Therese on it?
K.
Re: brandt
I have had a call from Therese at D&G whilst out this afternoon wanting to discuss my email. The email withdraws my labour from Brandt on the 13th december for 9 problems I have listed for her to sort out.
Although I could have replied this afternoon I decided to wait until tomorrow to return her call. Glad I did Alex, thanks for the info contained in your post. Conspiracy…….news to me 🙂
I have offered to resume Brandt work if all the problems are addressed which keeps my line slightly different to Alexs and Kens, I have made no issue out of money other than the fact it does not pay to do the work.
This keeps you upto date just in case they do a phone around.
Will post after my chat with the lady.
Kevin
Re: brandt
I didn’t use money as a weapon, albeit I did tell her the rate was poor considering the “value” of the product.
I also concurred, I had no issue with Agora, they paid for a jolly to Paris a few years ago, and despite the wine I came back fully conversant with the programme.
My agenda centered around Manoj the way we were dumped, the lack of support and where they feel they can ride roughshod over the appointed agents being how they are playing silly little games etc.
Without putting it into words, I hinted if there were any changes due at the top in Brandt, then I may well remain in the frame. The difference with me is I told D&G on the eve of the Karting, I wanted out of Brandt, long before this started to snowball, meaning I amnot part of a bigger plan in this.
By the way I’m more than a little intrigued who the hell it can be that is able to rely wholly on the Brandt work.
Oh! something I just thought of, when I said there had been no increase, she was surprised and said whe will check my records and will get back to me advising if there was an increase, and how much. That makes me wonder if some agents are on different rates?
Time will tell
Alex
Re: brandt
Alex I can’t believe anyone is solely reliant on Brandt to earn a crust (other then teh employed muppets of coourse ;)) as TBH, you’d need to be off your fucking head to be in that position. Especially since I was told by Therese that it was agents that they took on so they could keep doing Brandt, presumably this was after Manoj’s little letter and if they went down that road after that then they really are fucking stupid.
I made a big thing of the “multiple visits” bit, but as ever I have an agenda there, I have planted the seed and I’ll now see where that leads me.
She did talk about a tiered rates system due to the vastness of my area but I did stress that the area was not the problem, going back time and again was along with the other issues mentioned by both you and Kevin.
I also made it abundantly clear that Manoj fucking us over did not go over well with me one bit and I still have had no reply from the twat.
I said I’d allow them the chance to address the issues and see what happens as WE did not wantto fuck up DAG, but of course I did not elaborate on just who or how many WE are. So evin, it’s up to you to plant the seed that there may be a lot more than just the three of us that are pissed off with Brandt. 😉
Co-ordination, gotta love it!
K.
Re: brandt
Alex wrote:That makes me wonder if some agents are on different rates?
Good point – £35 and £45 for gas we are getting. A rate increase that I asked about earlier this year that most agents got was declined as I hadn’t been on the D&G network long enough to earn one apparently 🙁
I didn’t get chance today for the call, but I will tommorow I hope 😉
Dave.
I agree in principle with your ideas and the motives are for the right reasons. BUT you need a lot more support than what you have in the WR. What you are talking about is much along the same lines as what happened 18 months ago between NESN MFI and a very close group of Service Providers. A number of us went out on a limb to create better working conditions for all the MFI service Agents nationwide. We thought we were organsied and united in our aims . Three of us got hung out to dry at the time. .remeber the calls Kev
Yes the end result has been worth waiting for but the time inbetween was not much fun for any of us.Whatever you decide to do you need committentment and strong solidarity from more than a handful of people. You need to involve more of the larger service providers across the country to get there support and then have a large voice with the work provider
Re: brandt
Actually Jason, no you don’t.
What you need is a handful of key players all telling them the same or similar things and, like it or loath it, we lead… others follow. Would we get support? Maybe not from the outset but it would come because they’d all be wondering why we kicked it inot touch, read up on the saga here and find out. This is why vocal support of any such endevour is vital.
In all honesty one repairer telling them to fuck off is an irritation, six or more is a collapse of the network and, as word spreads, others will also begin to question what they are doing and put that contract under a microscope. When that happens and questions are raised a total, or almost total, breakdown is almost inevitable.
It actually doesn’t take much to collapse a network as it is a house of cards.
K.
Re: brandt
Today, Therese will return my call and reading Alexs post carefully there are KEY points in there…..
1) asking Alex to keep the subject low profile, to not spread unrest…
2) the rate rise from next year, the good news although late…
3) The fact Alexs reputation is excellent in itself suggests D&G need players of such quality.
4) D&G have passed concerns to Brandt, already doing something about it.
In my case there are others who will do the work in these areas, remember its 130 invoiced calls a month, which is 3 weeks solid work for one engineer. So this is not about kicking a WP this is about kicking Brandt.
I will confirm to Therese today my intention not to do Brandt calls until all 9 points I have raised are put right. On the question of support, now’s the perfect time to test it. Jason and Phil as members of this room, can if they choose, say no to any advance from D&G, but more importantly they can publish here, that advance. This allows us all to see how this unfolds and perhaps learn from whatever the outcome. Kens idea of a pack of cards really only needs 3 of us here in South Yorkshire.
The mistakes with MFI have been learnt by myself. The NESN action against me was a prelude to the same action against against a few of you……but this is a completely different scenario. The staff at D&G are honourable and trustworthy, unlike what remains at NESN. The action 3 of us take now, with support from the rest of the pack, is much more of a subtle approach, it can and just might work.
Kevin
Re: brandt
Exactly Kevin, it relly doesn’t take too much effort and you can be passive in it and still win the day.
The point is, to me, on the S. Yorks situation that what goes around comes around and today it may be Brandt, a few months ago it was Whirlpool who knows what’s around the corner. What would happen if Lux asked Kevin to take some of Phil’s area on? What would happen if a couple of Jason’s asked Phil or Kevin to do work?
That’s where they’ve all had us by the balls for far too long, they just move on to the net sad sap and personal greed kicks in. Why?
When you think about it supporting, particularly small low volume work like this, will make the big boys in the playground take note of what has happened and respond when the time comes in an appropriate manner rather than treating us with the contempt that they have done. It is my opinion that just grabbing the work serves no purpose other than to maintain the status quo of “divide and conquer”, which we’re all sick of.
In the case of Devon, well Brandt are now pretty much fucked, there’s no-one else about that will touch it and certainly none with all three skillsets that I am aware of. So the shoe is now on the other foot, something I’ve been trying to tell eveyone for months on end. The choices of agents is more and more limited and, if we work together and co-ordinate things right, we all may just end up where we want to be.
K.
Re: brandt
I have read the Brandt thread with interest and like most of you, I was also dumped by Brandt when they went to D & G. When I refused to touch the work as a D & G agent, I was thrown off the network and lost all my other D & G work.
I have made numerous requests to rejoin, but because I won’t do the Brandt work they don’t want to know!
I will of course offer my full support to you guys and the only thing I can do is refuse to pick up the work of any agent that takes strike action in my area. But be warned, D & G has a very good long term memory!!Good luck!
Phil
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