buying a new oven

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  • #99683
    Omar
    Participant

    I am looking to buy 2 single ovens (60cm x 60cm) which will be integrated at eye level.

    But there are so many different models out there, it is hard to pick one.

    I definitely want features such as full steam, a food probe, automatic programmes and pyrolitic cleaning (if possible)

    Does anyone kindly have any recommendations as to some models? I am quite flexible on budget.

    Any Recommendations on good brands and brands to avoid?

    thank you for any help or suggestions.

    #477401
    electrofix
    Moderator

    top brands like Miele, Bosch, Neff
    add on Zanussi and AEG as a lower budget

    avoid odd ball makes like Bush and any house brand like currys essentials

    make sure you can easily get spares if you need them

    Dave

    #477402
    Omar
    Participant

    Thank you Dave

    what about dietrich? after their recent financial problems.

    #477403
    electrofix
    Moderator
    #477404
    Omar
    Participant

    Thank you Dave, so basically rubbish?

    #477405
    electrofix
    Moderator

    and there is no point owning an appliance if you have to fight for spares when it fails

    Dave

    #477406
    Omar
    Participant

    Thanks Dave

    that article you provided the link for was las updates in 2018.

    Could the situation in respect of parts have improved a lot?

    #477407
    electrofix
    Moderator

    not to my knowledge

    and if you look on the website there is no mention of spares

    Dave

    #477408
    Omar
    Participant

    Dave.

    who would you go for Miele or v zug?

    #477409
    electrofix
    Moderator

    cant comment on Vzug as never heard of them before today

    miele is a top of the range german brand know for quality and reliability

    Dave

    [USER=”125″]don[/USER] you ever had any dealings with Vzug ?
    https://www.vzug.com/gb/en/

    #477410
    don
    Moderator

    Have never dealt with Vzug all I know they are a top originally from Switzerland. My concern would be buying one in the UK what is the service availability like if something does go wrong. On that basis I would stick with Miele.

    [USER=”17230″]Omar[/USER] I would phone the UK office and ask a few questions re my comments.

    Don

    #477411
    Omar
    Participant

    Hi Don

    i asked Vzug

    4) in the unfortunate event I need a repair. What is your repair network like? Do you have plenty of engineers around the U.K. like with NEFF or Bosch. Is it easy to get hold of parts etc?

    Reply was: The repair network is the best in the business, V-ZUG are not the sort of company to do things by half.

    #477412
    electrofix
    Moderator

    would be interested to know who their engineers are. they cant set up a new network as that costs, so the chances are they use an existing team,
    we can only guess who and what there engineers are like

    Dave

    #477413
    Omar
    Participant

    Hi Dave

    Vzug told me they used Vzug trained engineers.

    reading the information about brands on this website, it says:

    ”V-Zug are actually priced higher than Miele and Asko and billed as being better and/or longer lasting than either of the two. This may be open to debate but, the quality of V-Zug is not open to question really, the appliances are painstakingly well built”.

    I was looking at a Vzug steam combination oven which is about £3400, it comes with a 5 year warranty.

    miele steam combination ovens are similarly expensive and some models even more expensive. But miele only appear to ever offer a 2 year warranty on their ovens, whilst on their dishwashing or laundry products you regularly see 5-10 year warranty promotions.

    Now Miele like to shout that their products are built to last up to 20 years but why only offer a 2 year warranty on a oven I was looking at which costs approximately £4400. Seems bit mean by Miele.

    ok Miele are supposed to be of excellent quality and their ovens might last 20 years but their rivals like Samsung or Siemens offer 5 year warranty on some of their ovens even if they are not of the same quality as Miele.

    I could buy a Miele oven but what if I was unlucky and it broke down just after the 2 year warranty finished and I assume Miele are not cheap to repair?

    im attracted by Vzug because if I spend £3400 least I get a 5 year warranty.

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