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My 3 year old Candy GSVC9TGB-80 condenser dryer has stopped tumbling. When it is turned on, it makes a loud humming noise but the drum doesn’t turn and there is a slight burning smell inside the drum. The dryer is covered by 10year parts. Is it worth paying the £100 or so to get an engineer out to fix it or will they just say it can’t be fixed and I will end up with a £65 call-out fee unless I buy another crappy Candy machine which they offer at a discount? Can I fix it myself? It is not the belt as I removed the lid and the belt is still around the drum. Should I just buy a better model? Any suggestions gratefully received.
With the machine unplugged can you push the drum round, it shouldn’t spin freely but should be easy to turn. If yes then it could be the motor capacitor. Not sure what size or the location of the capacitor on these later machines. The capacitor was awkward to get at on earlier Candy dryers.
find a local repairer as the part is really cheap for this repair 99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the time
part
https://shop.ukwhitegoods.co.uk/wash…-7uf-capacitorengineer
https://www.ukwhitegoods.co.uk/searc…iance-engineerDave
[USER=”3176″]iadom[/USER] yes the cap is still in its awkward place
Yes, it is the capacitor. If I manually turn the drum when on, it will work. I’ve spent the afternoon taking the thing apart and managed to unscrew the old capacitor with the drum in place. A very tight squeeze and I have bruises on my arm. I can just about pull the wires far enough forward to remove completely and replace, I think. Otherwise I’ll have to remove the drum. New capacitor ordered. Good job I have skinny arms. If I can’t manage, I’ll get an local engineer in. Thanks for the replies.
Sarah Manchester wrote:Yes, it is the capacitor. If I manually turn the drum when on, it will work. I’ve spent the afternoon taking the thing apart and managed to unscrew the old capacitor with the drum in place. A very tight squeeze and I have bruises on my arm. I can just about pull the wires far enough forward to remove completely and replace, I think. Otherwise I’ll have to remove the drum. New capacitor ordered. Good job I have skinny arms. If I can’t manage, I’ll get an local engineer in. Thanks for the replies.
Well donethe fun is getting the nut back on at arms length using finger tips
Dave
I’ve actually got to find the nut. I dropped it getting it off. I’ve got a little magnet on a stick somewhere. It’s looking more and more likely that the drum has to come out. Maybe I should replace the old drive belt while I’m at it. It’s the belt threading around properly that’s making me nervous. It looks pretty tricky.
to get the drum out you have to thread the drum out with the belts already on the motor
it can be done but its not as easy as other makes
to get at cap i remove the front bearing unit and then put something under the drum to lift it. that gives me valuable mm to get at itDave
Nut and washer both successfully retrieved from the machine and everything all vacuumed and wiped clean. I’ve had a play and am now confident I can fit the new capacitor without removing the drum. Monday’s the day! That’ll give my bruises time to recover before getting new ones! When you think how simple these machines are their prices are such a rip-off. Manufacturers have us over a drum though!
the machines are not that expensive to produce but then everybody in the supply chain has to add their little bit and then right at the end the chancellor adds 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}
Dave
One trick I used when refitting the capacitor. I had a good length of strong cord and looped that between the connections on the capacitor. Once the capacitor threaded stud was located into position I could use the cord to hold the capacitor in place giving me room to get my arm down with the nut instead of trying to get two arms into the same space.
Finished and the dryer is working perfectly! Good tip about the cord to hold the capacitor in place while threading the nut. I didn’t see it ’til I’d finished though! Luckily, I was able to get both my arms in at the same time and actually had no trouble fixing the capacitor in place. Everything all cleaned up inside and out and looking as good as new so hopefully should last a while longer.
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