Candy washer plastic flange

[katedowney]

Hiya,

Ive had this washer now for 14 months and only recently ive noticed plastic in the filter, looks like chewed up plastic. it started leeking from the bottom thats how i noticed the problem. It seems like the flange (drum casing) has been either been melting or ripped away. It connects to the door seal by tension wire so that has been ruined to.
I took washer apart and found that it was the only damaged caused. i ordered the parts and got them fitted with alot of effort.
Everything is back where it should be and thought it was working fine until the same thing started happening. Bits of plastic are appearing in the filter and i can see it coming away from the flange again.
It has cost be a bit to replace these bits up to now so im seeking advice before i start buying more bits that are not needed.
Has anyone had this problem before or come across it? Not sure if you can put photos on here as that would help to understand what it is.

[don]

Re: Candy washer plastic flange

Hi Kate

I have deleted the duplicate thread and copied the following from the “new” thread you started. Much easier for posters to help if it`s kept to one thread and causes less confusion.

katedowney wrote:From my previous thread cont……….

It seems after a bit research it may be that the inner drum is rubbing against the outer drum (plastic) when spinning, thus causing the flange to melt and rip away.

How would this be solved if the case.

Thanks.

Thanks

Don

[aqualectric]

Re: Candy washer plastic flange

Is the machine noisy on spin? Can the inner drum be lifted up and down? Does the drum turn off centre in relation to the door gasket?
If so, it sounds like you have a severe drum bearing or drum spider failure (the spider is a cast alloy support with 3 arms that holds the inner drum in place around the bearing shaft). These will often corrode through; one of the legs will break and the drum will become detached from the spider. The drum will run eccentrically in the tub causing the slithers of plastic to be shaved off the plastic tub as the drum turns. Spider failure is most commonly related to the use of liquid detergents and low temperatures. It can also be due to the poor build quality of modern machines. “A” rated – save a bit of energy and water but the machine is down the tip inside 2 years – so much for saving the environment……..:rolls:
Expensive fix – the spider and bearings will need replacement as well as a new outer tub unit. Not a viable repair. 🙁 Move on and buy something better.

HTH,

A.

[katedowney]

Re: Candy washer plastic flange

Hiya,

Yes the tub does move inside ands there is quite a bit of play. The outer tub is ok as ive already replaced the front flange i cant see anyother damage. Well that just leaves the bearings then, i might have a crack of replacing them this weekend. This washer was a high rated one on the “which” website. 14 months and its goosed it cost me £320 ….rip off!

[Author]

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