Candy Washing Machine Heating element

[admin]

Hi,

I’ve had a new Candy washing machine for 7mths and then the heating element packed up. Surely this shouldn’t happen after a such a short time.

We went for a Candy because our last machine of 11yrs was also a Candy. In that time, it packed up once ( required a new pump).

Has Candy’s build quality dropped or is there some kind of inherent problem that they won’t tell us about?

Thanks,
Jim.

[Martin]

Re: Candy Washing Machine Heating element

Jim,

Breakdowns of the heating element (for any make) are a possibilty at any time and therefore not surprising at all really. Water hardness and useage are the main factors every time 🙁

Fortunately for you in this case, the first years guarantee will cover it 🙂

Martin

[simj2]

Re: Candy Washing Machine Heating element

Jim Fairbanks wrote:Hi,

I’ve had a new Candy washing machine for 7mths and then the heating element packed up. Surely this shouldn’t happen after a such a short time.

We went for a Candy because our last machine of 11yrs was also a Candy. In that time, it packed up once ( required a new pump).

Has Candy’s build quality dropped or is there some kind of inherent problem that they won’t tell us about?

I wouldn’t worry too much about a drop in standards, the problem with the heating element was proberbly due to insufficient care being taken when the element was installed at the factory.

I went out to a job on a candy built-in washing machine, which the user had only done about 5 washes and had started triping the R-c-d in the consumer unit.

when I isolated the fault to the heating element and took it out there were scratch marks on the element, caused by the element not being inserted into the clip on the T-S-G. If the element does not go into the retaining clip properly it becomes slightly angeled up-wards and drags on the drum when it rotates. Thus reducing its life

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