Candy Washing Machine keeps putting in water when on

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  • #98140
    rantony420
    Participant

    Hi,
    I have a Candy GVS168D3 Washing Machine.
    Whenever I start a program, water keeps pouring into the dispenser section and doesn’t stop until I take out the plug.
    I have run the diagnostic program by turning the wheel two to the left and holding options, then pressing start.
    There is no error code and only shows 888.
    I have tried cleaning the top of the dispensor draws but still nothing. It comes out of the far left side (where the 2 is) if that makes any difference.
    Since it stops when the plug is out, I suspect that this is an issue with the PCB / computer in the washing machine.
    Is there anyway to reset this or fix it without getting a Candy engineer out? Particularly, since there is this pandemic.
    Thanks

    #471042
    electrofix
    Moderator

    if you pause the programme does the water keep coming in ?

    Dave

    #471043
    rantony420
    Participant

    Yes water keeps coming even when paused.
    Paying more attention it doesn’t seem to even spin on a program, which I think is because the water keeps coming in.
    On the diagnosis program (turn clockwise twice and options), it does spin.

    #471044
    electrofix
    Moderator

    its the timer then
    very likely a little device called a triac which is an electronic switch mounted on the board has gone faulty. some engineers can change them but call out hoover and it would be a replacement board

    Dave

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