cooker elements

[homersimpson]

iv’e had trouble obtaining two elements for a die-dietrich electric built -in cooker,1984.got in touch with brandt who wasn’t very helpful.but would supply them at £45-00 each.which i considered expensive at £90-00 for the two, then i found a company in walsall,which have made them for me.i did have to take the old ones there and collect them about 7 days later but saved £40. of which i charged the customer an extra £20 on the labour charge,i put this on in case anyone has a problem getting elements.the company is called heaterbands.website http://www.heaterbands.ltd.uk. ONLY PROBLEM IS HEATERBANDS CANNOT RESPOND TO BEING RECOMMENDED.SO THEY DON’T WANT ANY WORK, ANYONE WAN’T TO RESPOND FROM HEATERBANDS.

[Dave_Conway]

Thanks for that, it could become very usefull, we are always getting asked for obscure, mostly commercial elements.

Dave.

[Dave_Conway]

I had the need to use these today, we had brought in for repair a commercial carpet extraction machine with a failed element, now obsolete.

Extremely helpful company, I emailed them and within an hour I had a phone call saying “Just send it up and we will make as many as you want”.

You can’t ask for much more than that. 😀

Dave.

[homersimpson]

Re: cooker elements

dave,how did you get on with heaterbands.

[Dave_Conway]

Re: cooker elements

homersimpson wrote:dave,how did you get on with heaterbands.

Sort of OK, I sent them an element, they phoned to ask a couple of questions and that was the last I heard from them for 6 weeks. The customer was giving us so much grief I gave him Heaterbands number in the end and told him to sort it out himself 🙁

Dave.

[homersimpson]

Re: cooker elements

sorry dave,if i treated my customers like heaterbands treated you,i would not have many customers. i will delete their name from this site.and will probably send them an e-mail stating they don’t deserve to be recommended to anyone, i work from recommendations.so if some supplier messed me about.its their loss.theres always someone else somewhere, WILLING TO HELP. 😥

[Dave_Conway]

Re: cooker elements

No need to appologise 😀

They were actually very helpful to start off with, I guess they may have had problems making the element I sent them, but keeping customer’s informed and returning phone calls would be a bonus.

Anyway, I’ll keep their details, it’s handy to know that someone is even willing to give it a shot.

Dave.

[Author]

Posts