First one of these I have seen, apparently when the top or bottom oven is switched on, all of the controls should be back lit.
Customer also thinks the cooling fan is not coming on after top oven has been in use for some time.
Her user manual actually states that the cooling fan and the display lights are in circuit.
When I called this morning I was unable to extract the cooker due to the plinth at the bottom having been glued in by the kitchen fitters. Thankfully they are still in business so she is taking them to task.
I now have a wiring diagram but jut wondered if anyone had come across this fault and if so may have some pointers. 🙂
Jim.