Re: Creda T632CW only one of 4 elements heating up
For a start there are only two elements not four. 😉
If you are trying to run the machine with the back off ( something you should NOT do ) then it is possible you will only see one half of the element assembly glowing.
The sensor dryers only use both elements for the cottons drying cycle.
Almost all cycles use the low heat only, all the sensor dry cycles use the low heat setting. If your mums old one is just a basic dryer that is not electronically sensed then that works differently.
Lack of water in the container and poor drying results are usually caused by blockages or airflow restrictions.