Cycle stopping

[mallyfam]

We have a Caple washing machine. Bizarrely, the is absloutely no indication of the model number, on the machine or in the instructions, so I am hoping that a stab in the dark will throw some light on the problem (nothing like a mixed metaphor to help things along).

It’s a fairly standard looking machine, drawer on the left, selector knob on the right, with programme buttons in between (1/2 load, quick wash, timer, spin, start/pause). About 3 years old

It washes and then stops before the rinse cycle. If we drain it then it continues onto the end of the cycle.

It’s important at this stage to know just after this problem arose I cleared the impeller out, and found a grand total of £2.25 in there, plus some other gunk! The impeller seems to go round but I don’t know if this happens when the machine is going.

Any suggestions gratefully received.
Thanks
WM

[mallyfam]

Re: Cycle stopping

Ah Ha! We think it may be the WMI1012, pump is item number NF51100. Is this an engineers job or could I replace it? I’m a reasonably competent DIYer.
WM

[Penguin45]

Re: Cycle stopping

It’s a SMEG-built appliance. You will need p/no 792970179 – spares@ukwhitegoods.co.uk will get you one promptly.

Fitting is 2 screws, 2 wires and three hoses – power off first.

Penguin45.

[mallyfam]

Re: Cycle stopping

Thanks Peng. However, it appears that I’ve fixed it – took the drain pipe off and blew down it – out came lots of crap and it now drains OK. I have robbed you of a sale – sorry about that!

Once again, many thanks for such an excellent service. We know where to come for advice on any new appliance that we buy.

WM

[mallyfam]

Re: Cycle stopping

I lied – it’s still playing up. It seems OK on Rinse and Spin, but not on a normal wash programme. Weird… 🙁

[Penguin45]

Re: Cycle stopping

Right…….

Drag it out and tip it back (with the power disconnected) and drop the pump out. Separate the motor unit from the pump body. This may be three screws, some are a “twist fit”.

1/ Turn the impellor. It should move freely then resist every 1/4 of a turn then “ping” over. If it feels stiff or sluggish, it’s knackered.

2/ Take hold of the impellor and try to wiggle it from side to side. If you can feel any lateral movement, it’s knackered.

3/ Look at the blades of the impellor. They should be smooth and pretty much square tipped – if they look rounded off and pitted, it’s knackered.

4/ You might like to consider one other point. Most integrated appliances are connected to a sink spigot. This is a smaller diameter than that of the drain hose. Certain foreign objects (5p coins, buttons and the like ) are small enough to get through the filter and be expelled from the pump, but not be able to get through the sink spigot. They can then act as a flap valve – sometimes they lie in-line with the flow and the water passes, sometimes they pop up in the flow and block it.

HTH,

Penguin45.

[mallyfam]

Re: Cycle stopping

Hi Penguin

Just got the pump out: the blade looks OK, the impellor rotates as described but there is a tiny amount of lateral movement – about 1 – 2mm I would guess. I’m not sure if this is an acceptable amount.

I’m going to send a picture to UKWG to see if the pattern they have is compatible. Let me know about the lateral play if poss. I have to say, it looks OK apart from that and definitely rotates when the machine is on.

WM

[mallyfam]

Re: Cycle stopping

I have just received a pattern pump from UKWG. The overall fitting looks compatible, but the plug into it is not: can I just replace the moulded plug with 2 separate spade connectors? Does it matter which way round they go in – I’m assuming as it’s AC it doesn’t.
I want to get this done tonight so any replies this evening would be very much appreciated.

Thanks
WM

[Specialist01269]

Re: Cycle stopping

Can’t see any problem with you using 2 ordinary spade connectors as long as you crimp them securely, not familiar with this particular machine but would not normally matter which way round the wires were connected.
HTH Andy.

PLEASE REMEMBER POWER OFF & PLUG OUT FIRST. 😯

[mallyfam]

Re: Cycle stopping

Cheers Andy – job done. Now power on and fill ‘er up ……………….!
WM

[mallyfam]

Re: Cycle stopping

Would you Adam an’ Eve it. New pump – works fine but still won’t empty.

Disconnect drain hose and direct it into washing up bowl. Pump works fine. Reconnect hose. Pump works fine and IT EMPTIES. Must have been some crap in the pipe, despite nummerous attempts at blowing through it before.

B****r.

Still, could have been a call-out charge instead of 20 quid. At least I’ve got a nice new pump.
I’ll know for next time 🙁
Thanks again to all who offered advice and UKWG for a prompt service.
WM

[Penguin45]

Re: Cycle stopping

What does it drain into? Pipe or sink coupling?

Penguin45.

[mallyfam]

Re: Cycle stopping

Sink coupling, which is all clear (now that I’ve gone through the rigmarole of changing the pump!)

I think the pump was on it’s way out anyway – it was quite noisy.
WM

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