Diplomat 8552 out of balance

[a15mcn]

I have a Diplomat 8552 which has just starting thumping and banging on fast spin.
I emptied the machine and suspect it has been overloaded since there were a few heavy towels mixed in with jeans and other stuff.
I ran the machine while empty on a slow spin (500) and could see through the door the drum appears out of balance. There were no abnormal mechanical noises other than I could now hear the drum rubbing on the door seal.
On completion of the cycle, I noticed there was faint smoke coming from the machine which I assume was coming from the door seal.
After removing the top and rear coverplates, I inspected the top springs which are intact and appear in good condition. The lower suspension struts are intact and still attached at both ends but I can’t vouch for their condition.

Does this sound like it is the lower struts that have failed or need replacing or is there a more common problem with this model?
If it is the struts, how easy are these to source and replace?

Thanks in advance for any help?

[kwatt]

Re: Diplomat 8552 out of balance

Check the bearings.

K.

[a15mcn]

Re: Diplomat 8552 out of balance

Thanks for the reply kwatt.

How do I know if it’s the bearings that are gone?

I’ve replaced and cleaned out various bits on previous washing machines before but am an amateur at diagnostics.

[Author]

Posts