Diplomat company contact details

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  • #12343
    Pooperchoo
    Participant

    Hi There
    My Diplomat Select 600 oven exploded last night -the inner glass door smashed… I inherited the oven from the previous owner of the house and do not have any paperwork with the vendor or Diplomat’s details -does anyone know a contact number for Diplomat or their official website please?
    Thanks v much P

    #149226
    Dave_Conway
    Participant

    Re: Diplomat company contact details

    Diplomat is one of the brand names used by MFI Pooperchoo.

    If you post the model number, I can help source the spare for you:

    http://www.ukwhitegoods.co.uk/modules.p … pic&t=6079

    MFI Extracare can be contacted on 08457 959722 if required also 🙂

    Dave.

    #149227
    NWAR
    Moderator

    Re: Diplomat company contact details

    Diplomat is a Brand name for MFI. You can contact them on 0845 7959 722

    http://www.mfi.co.uk/mfi/Content/ExtraCare_app.asp

    Craig

    #149228
    nikkipetch
    Participant

    Re: Diplomat company contact details

    hi,

    i have just come across this as i have been searching for diplomats contact details…

    about half an hour ago my select 600 oven also exploded all over my 4 week old baby boy and my partner! my son is unharmed luckily but my partners face is cut from the glass!

    i too was given the oven by a friend and am unsure where they got it from.. either way this is a design fault and i entend to get some kind of compensation as it could of killed somebody!

    let me know how you got on with your complaint!!! xx

    #149229
    Washman
    Participant

    Re: Diplomat company contact details

    Hi

    If you read the date of other posts above , they are dated sept/oct 2005

    Mike

    #149230
    smartin
    Participant

    Re: Diplomat company contact details

    just because the oven door exploded after a few years of use does not mean that its a design fault .

    #149231
    helo_75
    Participant

    compensation

    lol

    send u all on a trip to disneyland to make you feel better as well, im sure

    #149232
    helo_75
    Participant

    and what where you doing?
    all sat round the cooker, waitin for something to happen?
    its safety glass, and doesnt explode, it shatters

    so ud have to be pretty close to do any kind of harm, or indeed sat practically in or in front of the oven
    you make me laugh, personally, id have swept the glass up, and made sure my child was ok

    not sit on the net with pound signs flashing before my eyes


    so within half an hour
    your oven ‘exploded’ all over the three of you, and within the elapsed time, you did what? scoure the internet to find out who to claim compensation off

    didnt you bother to clean up? did your partner have his head in the oven?

    get a life

    #149233
    Penguin45
    Participant

    Re: Diplomat company contact details

    That’ll do, chaps.

    New poster may be over-reacting, or be mis-informed as to the properties of tempered glass. A good starting point may be found HERE.

    As the appliance has been previously owned and passed on, there is no record of it’s previous usage, or, more importantly, how it was transported to its new home. I imagine it certainly wasn’t re-packed into the original packaging and the new owner will not be acknowledged by the manufacturer.

    I’m afraid it happens in a minute number of cases in the grand scheme of things. Get it repaired, or buy a decent quality new one with a warranty.

    Penguin45,
    Moderator.

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