Dirty washing

[paolo]

We have a Bosch Exxcel 7, which is 4 years old. We ran a whites wash and everything has come out absolutely filthy. We regularly run a maintenance wash so was rather surprised, there was also muck on the inside of the door. I pulled the dispenser drawer out to check, it was fine, but when I looked inside where the drawer goes, above it it, I was shocked to see it covered in horrible black muck. I’ve managed to scrub somme of it away with a brush, but looking for help how to really get it clean and how this can happen.
I have photos, but don’y know how to upload them.

[electrofix]

to put up photos
host on another site and post a public link

Dave

[paolo]

Tried that, I get this:
​​​​​​Upload failed. You have exceeded your usergroup’s upload quota of 19.5 KB by 35.9 KB.

[electrofix]

no if you look i said host it on another site then post a public link in your post

( like this one from anothert post
https://imgur.com/a/gCddqQC )

Dave

[paolo]

Ah, got it.
https://www.flickr.com/photos/paul_round/50044377573/in/dateposted-public/

https://www.flickr.com/photos/paul_round/50045199847/in/dateposted-public/

[electrofix]

its common for the draws to get black these days, its because there is no hot water running through

you say you do a maintenance wash with what and how ?

the muck on that look like gunge that builds up in the door rubber

Dave

[don]

There is a whole raft of info here on washing machine maintenance and cleaning.

Don

[paolo]

Dave, using Boschs washing machine cleaner.

[electrofix]

get a cloth and wipe around the rubber especially where the stainless drum and the rubber meet. do it in such a way to simulate washing that may be hanging out of the drum and going round. my guess is this is where the marks have come from

Dave

[Author]

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