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Re: Disappointing results on second hand units
Sound advice though Allsorts. What I found that the machines were predominately Hotpoint and most of my customers wanted Bosch or similar high end machines due to the kind of area they live in. Perhaps most of us experienced that customers or (our biased) views that Hpt does not cut the mustard.
Most of them were WM and WF range. They were all destined for the rental trade which is fine as the money you get from the rental will pay for the machine many times over, as for repair, it’s easier to swap it over but like I said on the area where you serve.
The place I found seems to have a selection of raw LG, Miele, Samsung, AEG and Bosch Group machines (those were the kind of machines my customers wants) drawing from my experiences of these appliances usually when it ends up in the refurb section are often too knackered to be repaired and the parts are expensive and you need to sell it at higher price to get the money back which is a huge gamble. LG and Samsung often have worn shaft if it’s the bearings therefore new tub needed (you tend to find out too late when you take it apart and realised it’s scrap). AEG and Miele are fairly good but the parts are expensive for resale. The Bosch group (Bosch and Siemens), you need to have lots of them to make it worth while to cannibalise it and most of us are familiar with dodgy motors and grumpy boards. Bear this is in mind, the appliances were taken in as part exchange from small retailers.
I ask myself if there’s a future in refurb appliances as like I said cost of parts and sealed tub – yes only if you are able to collect a few and swap parts over but in this case you are looking at saving one machine out of four which is hardly worth the time and effort in my opinion. The money is in scrap value. I am a repair man not a dismantler.
Dyson vacuum cleaners seems to have a strong future and there is a very strong second hand market for it – status symbol and all that.
Re: Disappointing results on second hand units
twicknix wrote: customers wanted Bosch or similar high end machines due to the kind of area they live in.
??????????????In the pockets of that ‘kind of area’ round here they would not even think about buying second hand, no matter what make.
Jim.
Re: Disappointing results on second hand units
Wouldnt class Dyson as a status symbol, Sebo or Miele yes.
Sent from my iPhone
http://www.kitchenkitsw.comRe: Disappointing results on second hand units
iadom wrote:In the pockets of that ‘kind of area’ round here they would not even think about buying second hand, no matter what make.
Twixi’s comment was too good pass up. He clearly is very perceptive in realising a demand for the ‘higher end’ secondhand market, and well for him I say. But nevertheless I’m curious as to what ” kind of area” bring about such a demand? Neither leafy avenues of detached nor vast inner city towered temples of squalor. So therefore the ‘in between’ is rather harder to qualify and not knowing where Twixi operates, impossible to judge.
That apart I wouldn’t advise sourcing Bosch machines as potential recons. They are far too costly a rebuild, few have interchangeable parts so robbing bits from 3 machines to make one is never gonna work. And the discerning “client” will be less than pleased of their purchase when the 28day guarantee runs out I shouldn’t wonder.
Re: Disappointing results on second hand units
The area you can describe as leafy suburbs and strong “conservative” households. Large number of 1930’s semi detached, plenty of half a million pounds houses and not forgetting large number of civil servants with gold plated pensions. As Martin says it is hard to describe the area as it is Birmingham with pockets of affluent areas and some middle income who are proud of their achievements.
As for housing associations, council houses tenants they will not call me out as they are not the kind to ask me for advice let alone repair their sorry machines.
The credit crunch are hitting the affluent areas and the proud middle income households and they are asking for “high end” refurb to maintain their “status”, they are the ones who asks me to supply them “high end” refurbs as they cannot afford £500 plus Siemens, AEG, Bosch to replace their BER AEG, Siemens, Bosch They do not want to plump for a Beko not even the high end range of Beko. Mention Hotpoint and they will show you the door. It’s all the name that matters. There are plenty of demands for these kind of “high end” refurbs but these machines aren’t simply up for the second hand market due the way it was designed and reached to the end of the life. They got their money worth but cannot afford to repeat the same success as they did after 7 to 10 years of ownership so enter in the “high end” refurbs if there are any. They have £300 plus for second hand units but not willing to go for the £300 new ones that are available that ain’t gonna last long. My point is that it is not just the low income households wanting the refurb and I am sure you will have come across middle income and (was affluent) households asking for refurb of the same quality and spec as their current BER appliances.
It seems that I am unlikely to cater their “status” need and I will be seeing in few years time of new inferior machines in those half a million pounds houses for me to supply replacement new inferior machines once their current inferior machines breaks. They will not bother call for repair just for removal and installation.
Re: Disappointing results on second hand units
twicknix wrote:I am sure you will have come across middle income and (was affluent) households asking for refurb of the same quality and spec as their current BER appliances.
Err, no, never . 😉
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