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I have been forwarded your email and attached letter by one of my colleagues.
As set out in your letter, regulation 17(3) states that information should be made available to anyone carrying out treatment activities. The regulations contain a definition of ‘treatment’ and, to summarise, it is activity relating to WEEE. I note from your communications that you are working on EEE; meaning that regulation 17 does not therefore apply. Accordingly, we will not be providing you with the items you have requested.
Kind regards
Simon Murray
Business Standards Manager
Re: Dixons (DSGi) Response to Technical Information request.
how unusal dsgi being as helpfull as possable
reading the responce from other groups they are looking promising lets now all get together and tell dsgi to get stuffed
no engineers= no repairs = very unhappy currys customers
they think they are above us independants its about time they learnt the hard wayRe: Dixons (DSGi) Response to Technical Information request.
TBH I was astonished at that response. Flabbergasted.
It’s basically f*** off using polite language.
Oh well, it’s up to the OFT and Defra to take it up beyond this point but at least we all know where we stand and how much respect that some people have for us.
K.
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