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Seems DSGi are advertising NOW 8)
Job Description
Be part of something Bigger!
We’re one of Europe’s largest specialist electrical retailers, and our businesses include Currys.digital, Currys, PC World, Pixmania, Dixons.co.uk,Tech Guys, Dixons Tax Free and DSGi Business. We trade through 1,300 retail stores and on-line stores, spanning 28 countries and employing over 40,000 people. More than 100 million customers shop in-store and on-line with us every year.
This is an exciting opportunity to join our Techguy Apprentice Scheme for 2010Our Techguy Apprentice program will ensure you have the confidence, ability and skills to deliver and exceed our customer’s expectations. By doing this we will become a market leader in services.
Our Engineering Apprenticeship will provide a genuine alternative to university, turning your interest in engineering into valuable skills, experience and qualifications.
We offer a 12-month Level 2 NVQ Apprenticeship in Electrical and Electronic Servicing. Candidates will complete a range of different training activities, giving them the skills, experience and confidence needed to move into a full-time role. This will generally break down into the following three elements:
Skills and Experience Required
NVQ Level 2 in Electronic and Electrical Servicing. This will see candidates gain hands-on experience in delivering and installing Domestic Appliances in our customers homes.
Domestic Appliance Technical Certificate Level 2. On completion of the NVQ candidates will receiving full training on how to diagnose and repair faulty appliances.Functional Skills Sessions. These are intended to support candidates as they seek to improve their numeracy, literacy and IT skills.
In addition, candidates will all receive a full induction to DSGi supported by soft skills training to encompass our values and business strategy. Candidates will benefit from the advice and encouragement of our skilled Regional Trainers and Line Managers, as well as their Techguy colleagues. Together, they will help candidates set objectives, monitor progress, understand tricky concepts and ultimately, achieve their full potential.
You will need to be focussed, self motivated with good communication skills and a desire to learn new skills in a diverse and robust working environment.
Why Join us?Wherever you join us, you’ll receive top level training and excellent development opportunities. You can also expect a competitive salary and an excellent benefits package that includes a competitive pension scheme, company bonus, store discount and childcare vouchers. As well as all of this, our benefits partner Motivano offer you discounted prices for a range of products and services.
Be part of something Bigger!
We are part of DSG International plc, one of Europe’s largest specialist electrical retailers, and our businesses include Currys.digital, Currys, PC City, Pixmania, Dixons.co.uk,Tech Guys, Dixons Tax Free and DSGi Business. DSG International has retail and e-tail operations in 28 countries with more than 40,000 employees serving 100 million customers each year. By joining DSG International, you will be part of an expanding and forward-thinking international organisation. Just imagine the possibilities.Ade.
Re: DSG recruiting engineers…
I’d love to see some more meat on those bones.
I note apprenticeship? that is not an instant fix, as will be 3 years minimum before they would be let loose.
I have Googled, and looked at several recruiting sites, and all I can find is Comet, or individual companies.
If we can find a web-link then we are flying.
Alex
Re: DSG recruiting engineers…
Re: DSG recruiting engineers…
Very, very interesting.
If DSGi take a load of work “in house”, even if only from the major conurbations then life is set to get interesting as that would suck out the bulk of the revenue for the likes of RC. Same thing with the OnCall debacle as well which is why I suspect that they are looking for rural cover. They’d concentrate on putting bodies on the ground where they have the volume and can make money then farm out all the rest.
The higher the rates that the guys in the outlying regions quote, the more chance there is of this sort of thing falling flat on its face. It means that the financials won’t stack up.
Of course RC et all would of course take it on because of the kudos and the fact that it’s work… any work, at any price will do it appears, in order to keep them alive.
But it’s a house of cards.
What happens if DSGi take all their own work in house a la Comet… that’s 50{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} plus of the UK appliance market now totally under the control, both sales and service, by two retailers! Where does that leave the manufacturers? Would they have the volumes to continue to support their own service networks. Hell, do they even have control of their own brand/s or are they just pawns for the big C’s?
If I were in some manufacturer’s shoes I’d be very, very concerned.
K.
Re: DSG recruiting engineers…
kwatt wrote:What happens if DSGi take all their own work in house a la Comet… that’s 50{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} plus of the UK appliance market now totally under the control, both sales and service, by two retailers! Where does that leave the manufacturers? Would they have the volumes to continue to support their own service networks. Hell, do they even have control of their own brand/s or are they just pawns for the big C’s?
If I were in some manufacturer’s shoes I’d be very, very concerned.
K.
Look at it from a manufacturers point of view, especailly those that do the work in house. Candy/Gias, Hotpoint/Merloni, Neff/Bosh/Seimens. If the 2 biggest sheds do their own repairs, the manufacturers will have a considerable saving on service. They can reduce engineers, infrastructure and costs involved, and being service is the arse end of the industry, would suit them a treat.
The manufacturers can also reduce customer service etc, and blame the retailer every time something goes pear-shaped with service. They could even sell the spares to the new repairers at a profit.
Electrolux didn’t have the balls to tell Comet where to go when retailer service was insisted upon as they didn’t want to lose sales.
What we really need is to find the proof that Currys DSG are looking for experienced engineers.
Alex
Re: DSG recruiting engineers…
Granted but, they still have the cost of letting staff go and, like many of us, will know that once they find that it’s not sustainable or, one of them goes bust or gets bought out, that it gives a whole new set of problems.
The reduction of service level, we all know that the punters won’t be in the least bit interested, they’ll just blame the name on the box as usual.
But I was thinking more on the ones that use agents. It means that a full agent network may not be sustainable without the volume to support it, especially in respect to terms and service levels. Also, a reduction to the WP’s could cause upset.
TBH, I love it. 🙂
More mayhem should be fun.
It will be incredibly interesting to see what DSG do though and it would be really fun to see them trying to set up their own service again as, I fear, that there’s too many people still out there that were sh*t on the last time round for them to actually succeed. But, I could be wrong, we’ll see.
K.
Re: DSG recruiting engineers…
Bernards reply in RC Forum:
Thank you for this feedback
We will, as promised discuss this matter with DSGi when we meet with them in the near future
Just some personal thoughts.
I do not think DSGi have any intention of setting up a white goods, but certainly they will want to recruit “trainees” to train in installation and simple repairs (if required) when the product is first installed / switched on (example replace a faulty fridge door)-this would save an exchange and would make sense. This however is pure speculation on my behalf.
Remember, there are lots of networks carrying out work for DSGI (Indesit, Whirlpool, NESN, Belling to name a few), it could be that some work transferred to another network recently is what this is all about? Again this is speculation on my behalf.
Finally-just think of the costs involved – would DSG want to do this with our work when we provide excellent value for money – and have a netwok providing excellent customer service?
Thanks and regards
Bernard Harrison
Head of Repaircare Business Development
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