DWF 417

[carisso]

Hi,
I’ve already posted this but it seems to have got lost!
My Whirlpool DWF 417 gets through the wash then starts and stops and gets stuck there, starting, churning, stopping and bleeping Yesterday it didn’t even get as far as that, stopping before the washing tablet was released. Today it is back to getting as far as the rinsing before it stops. The number on the side is 8545 856 15610, which I guess is the SMEG. The only flashing light is the eco, which was the wash it was doing.
I’d be grateful for any help.
Carisso

[Penguin45]

Re: DWF 417

It is the SMEG machine. There are 5 lamps – if an error code is indicated, lamps 1-4 may flash in various combinations and lamp 5 will be steady. If you could indicate the pattern of lights, we may be able to advise.

Penguin45.

[carisso]

Re: DWF 417

Hi,
The only one that flashes is the ‘eco’ one, which is the program I am using. None of the others flash.

[JohnnyG73]

Re: DWF 417

I have the exact same problem with this model, Ikea from Whirpool DWF 417 (Model No. 8545 856 15610). Programme starts and mid-way through, it beeps 3 times, churns, resets and continues this until turned off. The only light that flashes is the Eco light which flashes continuously throughout the programme.

From previous posts this machine has been identified as a SMEG. However calls to both Servevast and a local SMEG repairer (SE London / Bromley) reveal they have no knowledge of this model and hence not repairable by them.

Given there are a few posts on here about issues with this model, is it worth getting it repaired (assuming I find someone who will repair it – should I try a Whirlpool service engineer rather than SMEG?) or should I cut my losses and buy a replacement. Previous posts suggest it may require a new board (approx £130 + labour).

[Penguin45]

Re: DWF 417

So lamp 3 is flashing and 5 is steady, yes?

Penguin45.

[JohnnyG73]

Re: DWF 417

Only Lamp 3 (Eco) flashes, no other lamps are illuminated. It seems to get caught in a continuous cyle of 3 beeps, churning and reset. If left, this will continue for hours without neither completing the cycle nor “tripping out”.

[Penguin45]

Re: DWF 417

Ah – better have a read of THIS.

SMEG seems to raise mixed emotions among repairers – personally I like their stuff and have had a slimline dishwasher for some years now, with no problems at all.

The problem with “badging” is working out who does what for whom. It sounds like a PCB corruption issue to me, and no doubt a few bob could be saved on it if we could identify the part from SMEG rather than Whirlpool, who are famous in the trade for “marking up” the cost of parts.

Penguin45.

[JohnnyG73]

Re: DWF 417

Penguin, thanks for the link, although the phrase “testing by substitution” rings alarm bells over the time to carry out and the expense of the repair.

This exact problem is reported quite a number of times on this board but nobody has posted how they resolved the issue, which isn’t surprising given the nature of the forum. I’m still interested to hear whether the “expert view” is to repair or replace, given that a new board has been estimated at £130 + labour. If it is to repair then I guess it’s finding a local Whirlpool engineer, as Smeg have denied any knowledge of this machine.

Thanks in advance.

[frits]

Re: DWF 417

same problem here with eco-program of a 3 year old Whirlpool dish washer “for Ikea”.

but two bits of extra information:

after entering into the cycle of churning, turning and beeping, you can reset the machine by pushing the black button for several seconds. after tha you can select another program and the machine starts as usual.

and for the experts: just before the beeping, I hear a smal click, wich can also be felt at the top of the door. as if the machine is checking if the door is closed.

look forward to any wisdom on this issue.

frits

[Penguin45]

Re: DWF 417

The problem that all home repairers have with these machines is that there is no clearly defined way of diagnosing the solution. If you read the LINK posted above, you’ll understand why! As a professional encountering SMEG appliances regularly, it is worth my while to invest in stock parts for testing/substitution puropses; not really a viable option for the home repairer due to cost.

The good news bit for frits is that the clunk from the door will be the soap dispenser solenoid firing, which you will find is a prime suspect, especially as the machine then immediately goes wrong. No guarantees, mind you…… 😀

Penguin45.

[Avo]

Re: DWF 417

Dunno if this is too late to get a comment on this thread. I searched on Whirlpool DWF and found (as others have mentioned) more than one thread citing the problem I have. My machine is DWF 417 as mentioned above and the same problem presents – constant stop-start with beeps.

I’ve read the link posted by Penguin45 (thanks). So I wasn’t optimistic that I could isolate which of the components are at fault (mains suppressor, computer, door lock, soap dispenser solenoid). But the comment about the door lock noise took me back to the machine for another faff.

I’m posting in case the following information isolates the culprit (I don’t hear any solenoid click when the fault begins). What I noticed was that if I try ‘eco’ I get immediately into the fault. If I try ‘rinse/soak’ I get about 20 seconds before the faulty behaviour shows. If I try ‘end’ (to complete the last programme), I get about 40 seconds of activity (emptying?) and then it goes quiet without beeps.

Now, I got this machine in an otherwise nice kitchen when I bought the flat recently. I’ve never managed to work the dishwasher – so I don’t know whether that ‘end’ behaviour is normal. But I thought maybe, just maybe, the information about the consistent time patterns to reach the fault might point to one particular cause out of the possible ones?

I don’t hold out much hope. *Chinscratch* perhaps an extra cupboard there would be a better option.

Avo

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