DWF410SS major error

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  • #12754
    itr
    Participant

    my smeg dw has been showing the code c 9 for the past 2 days. all of the program lights are lit constant and when i open the door the letters p c flash and then return to c9.

    It had started with c3 then c5 and now is always c9. This isn’t in the book and i would love to know if there is a reset to perform on this machine please?

    #151488
    Dave_Conway
    Participant

    Re: DWF410SS major error

    This is one for an engineer I think as none of those are recognised Smeg fault codes. More likely either the PCB has an error or there is another component failure that is causing a software error.

    Check Repairs@ for one 🙂

    Dave.

    #151489
    itr
    Participant

    Re: DWF410SS major error

    Thanks for getting back to me. I opened the door turned the machine on and off and press all the buttons on the front a few times. Then all the lights went out except for the one with the glasses and then the E1 code came up. I rocked the machine back and forth as per a post on here and it went back to normal!

    Although i don’t know how i managed to clear the c9 code and end up with the E1 code i was wondering if the above sounded like i stumbled across a reset? if this is the case what is the correct procedure to do a reset?

    Thanks

    #151490
    Dave_Conway
    Participant

    Re: DWF410SS major error

    If you do a forum search for any of these combinations:

    “Smeg AND reset” “Diplomat AND reset” “E2 AND reset” you’ll find it 😀

    Dave.

    #151491
    itr
    Participant

    Re: DWF410SS major error

    Thanks for the help Dave.

    Good Luck

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