DYSON CRO1

[richardable]

Customer says she thinks there is something between the s/steel drum and the outer plastic drum. we checked it for any snagging or resistance or noise…nothing untoward. however, her brother has dismantled the drive assembly off the drum shaft and left the bits on the floor. we are not keen to get further involved as we have no experience of Dyson. BUT, can the drum be opened? it looks as though the complete front has to be taken off but does this give access to between the drums? and if it doesn’t how can this problem be solved?

[electrofix]

Re: DYSON CRO1

yes front comes off quite easily

remove control panel 2 screws disconnect wiring and pressure tube
remove pump filter
remove 2 screws at top and soapdraw

there are 2 torx screws on the left that are akward to get to cause the outer plasic door get in the way
after that the whole front lifts ( needs a bit of coaxing round the filter
after its off there is a plug to disconnect door switch

as for the fault you need to ask why the customer thinks there is a fault. there is a common fault on these drums where one of the drums jam and throw up fault codes.
the back half of the drum is on its own spider so it can rotate on its own. this spider corrodes and pushes the drum forward and jams it. dysons answer is to stop machine changing gear so they alter the software to stop the fault.

if it is this fault the you start a prog ok but 5 mins in when it changes to contra-rotate the drum will jam

ps dyson have just stopped supporting these machines so spares are limited

Dave

[richardable]

Re: DYSON CRO1

thanks dave…more questions for the customer then..as the drive assembly has been removed by A N OTHER it’s not looking good.

[Author]

Posts