Dyson DC04 Not working after power cut

Home Forums Public Support Forums Help And Support Vacuum Cleaner Help Forum Dyson DC04 Not working after power cut

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #43425
    landroverben
    Participant

    Hello,
    Our Dyson DC04 (grey and yellow with brushbar control) has broken after having a power cut whilst being used. The power went off. When it came back on a couple of seconds later the vacumn cleaner would not work.
    The fuse has been changed, but it is still not working.
    Does anyone have any idea what might have broken? I am guessing I need a new motor, but hope this is not the case.

    Previous to this incident it has always worked well, and had had the filters and brushbar regularly cleaned.

    For info Western power say that it is not their fault as appliances should be able to cope with this!

    Your advice would be appreciated. Thanks,
    Ben

    #277235
    cockney steve
    Participant

    Re: Dyson DC04 Not working after power cut

    sorry, seems you’ve been missed! 😳

    I don’t think the two events are connected….check the fuse you removed (easiest way is put it in an appliance plug (table-lamp?) ) and see if it still works…..if so, the fault is with the appliance…..if not, remove the fuse you put in and check that!…it’s not unknown to replace one “dud” with another.

    I assumed you don’t have a multimeter….if you do, you can check the fuse and then check the machine itself, from the “pos” pin on the plug, forward.

    It’s possible the cable has broken internally, near the guide where it goes into the body.

    Very unusual for a motor to just “pop”…could be motor-brushes…thermal trip…..switch…

    you would need to trace methodically..or find a repairer locally if it’s beyond you. I like the machines,much better than a lot of the cheap tat out there.

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.