E10 error on John Lewis washing machine during drying cycle

[Odumont]

My John Lewis JLBIWD1493 washing machine displays an E10 error message 5 minutes into the drying cycle
The manual says it might be the water inlet which is faulty which makes no sense to me as clearly water is going in during wash cycle and you dont want water coming in during drying cycle
Very confusing
I would really appreciate any help
Thanks
Olivier

[aqualectric]

Re: E10 error on John Lewis washing machine during drying cy

Water is taken in during the drying cycle to condense the steam. The valve is faulty.

Unplug before investigating! :plug:

[Odumont]

Re: E10 error on John Lewis washing machine during drying cy

Thanks a lot for your message. However if the inlet valve was faulty wouldn’t it cause an issue during a washing cycle also ? (the wash cycles are going fine)
Thanks a lot

[aqualectric]

Re: E10 error on John Lewis washing machine during drying cy

The valve has three outlets – two to the dispenser and one for the drier condenser. E10 is a family of codes for valve related issues; engineers will look in the diagnostics to get an E11, E12 etc. to identify the culprit.
Makes little difference in this case as the valve is one unit.

Unplug before investigating! :plug:

[Odumont]

Re: E10 error on John Lewis washing machine during drying cy

Got it. Thanks again. Is it worrth replacing the valve for a machine which is 8 years old are shall I replace the machine ? Do you have a sense of how much it costs to replace the valve ?
Thanks again

[Martin]

Re: E10 error on John Lewis washing machine during drying cy

The valve (part no. 50297094000) is available online for around 24 quid. Far cheaper than a new machine I’m thinking. 😉

[Odumont]

Re: E10 error on John Lewis washing machine during drying cy

Thanks a lot Martin

[Odumont]

Re: E10 error on John Lewis washing machine during drying cy

isn’t this the right part though http://www.espares.co.uk/product/es1554 … Id=1131469

[kwatt]

Re: E10 error on John Lewis washing machine during drying cy

No idea as eSpares hide the original part numbers so you can’t price compare but, this is the correct valve:

https://shop.ukwhitegoods.co.uk/5029709 … fill-valve

K.

[Paul sparky]

Hi. I am having the same issue, so having removed the lid I can see the water inlet has 3 solenoids but all 3 go to the soap draw(wash compartment, pre wash compartment and stain compartment). I can’t see any pipes connected to the condenser. Is it still likely to be a faulty inter valve?

[electrofix]

whats the model and pnc number of your machine

you can check the valve coils with a multi meter if you have one. expect around 3 to 5000 ohms

Dave

[Paul sparky]

Hi Dave

its a JLWD1613, prod no 914605613 00, Type FL10664M2

I have measured the 3 coils and they all read the same

Paul

[electrofix]

ok well the fault can only be one of 2 things

1 the valve is not being energised
2 the valve is faulty inside and not opening

Dave

[Paul sparky]

Hi

Which of the 3 valves is for the drying cycle?
is it possible to remove/inspect or swap with another as we don’t use the soap draw

[electrofix]

you cant swop the valves as the one for the dryer is restricted so it only trickles in. Also you may nit use the soap draw but the machine still gets water through it

follow the pipes and see if one does not go to the soap draw

Dave

[Author]

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