Electric Oven gives off Smell of Burning Plastic or Chemical

[davidelliot]

Hi All…

I’ve got a customer who has reported an awful smell of what they tried to describe as burning plastic or a chemical smell.

It’s an Indesit dual fuel free standing cooker – gas hobs with electric grill and electric main convector oven.

The odour only occurs when the main oven is in use, according to the customer.
I went along and checked it out – I removed the bottom element from under the oven cavity – clean and in good condition.
I removed the main oven top element, which was in good condition with a white residue on it – which I cleaned off with a damp cloth.

The inner oven cavity was caked with a really dark brown residue, which was removable with lots of dampened kitchen towel – I believe this was cleaning solution that had not been properly removed.

The customer now reckons the original smell is now worse than ever… So before I go back and take another look at this, I just wondered if anybody else has come across this problem?

All the best – Dave

[kwatt]

Re: Electric Oven gives off Smell of Burning Plastic or Chem

That reminded me to do this which you can point the customer at if you like.

It’s really hard to try to tell them, it’s you or what you’ve done, not the machine. 😉

K.

[Allsorts]

Re: Electric Oven gives off Smell of Burning Plastic or Chem

I had a customer with this problem a few days ago, however, her oven was gas and was also brand new… The oven was taken back by Currys and replaced.

Nevertheless, our usual advice to customers with similar problems is:

“Open a window or two (for ventilation of fumes) in the same and/or adjacent room to where the appliance is housed.

Ensuring there are no objects other than oven trays in the cavity, turn the offending appliance cavity to Max Temp. Once Max Temp is reached, continue at Max Temp for at least 15 mins thereafter.

This process incinerates anything causing an odour.

Stay out of the room containing the appliance whilst this process is ongoing. If the fumes remain after this process is completed, call an engineer.”

George

[Author]

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